How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened 9/8/2929 2. Are You The Buyer or Seller i am the seller 3. Total Transaction Value 549$ 4. Other Parties Username gmail: [email protected] 5. Method Used To Pay or Receive Payment paypal: [email protected] (my paypal) 6. Other Parties Email Addresses Example: [email protected] 7. Other Parties Payment Email Address no idea 8. Other Parties Messenger Username Discord: Fridge Bailiff#0783 9. Provide All Chat Logs and Additional Information Below
@Hulk going to take your canned reply: Did you read the website before you decided to transfer this information over to this random person who was sending you an e-mail? There are Seller Protection Icons listed all over every single thread on this website so people read them before transferring any payment or account information. When you click on them you go to this page: https://www.playerup.com/support-tickets/knowledge-base/middleman-sellers-guide.20/. At the very top, we clearly posted: How will middleman services contact me? All middleman transactions are conducted on PlayerUp.com only. Never release any information, perform any service or release any payments if you're a seller unless @middleman contacts you through the Conversation Ticket System. PlayerUp Middleman Services will never contact you through e-mail, discord, steam, facebook, whatsapp, kik, skype, or any 3rd party service. If somebody contacts you offsite claiming they are from PlayerUp, it is a scam. In addition we post: When should I release my account information to the buyer? Never release your account information unless (@Middleman) contacts you through the PlayerUp Conversation Ticket System. We will never contact you through e-mail, discord, facebook, whatsapp, kik, skype, or any 3rd party service. All middleman transactions are done through PlayerUp.com for security reasons.
[email protected] This is obviously a fake email. They didn't even spell services correctly. Why would you be fooled by a random email saying playerup and think it's legit? https://www.playerup.com/threads/did-i-just-get-scammed.4548914/#post-11951167
If this is a Fortnite Account, you'll need to contact EpicGames and recall the account. Not much more we can do here as someone conned you and we do not do business offsite. How does the secure middleman process work for sellers? How does it work? 1). Sellers create and post middleman buy now listings (click here) 2). Buyer clicks on buy now listing and completes payment 3). We verify and secure the buyers payment 4). We create a 3 way conversation ticket with the Buyer and Seller 5). We inform the Seller which specific account information they need to release to the Buyer 6). During this process, we will communicate and guide both the Buyer and Seller. 7). Buyer secures and verifies the account 8). Payment is then disbursed to the Seller Middleman: Sellers Guide | PlayerUp - Video Game Accounts Marketplace. Player 2 Player Secure Platform.
