I bought an account through the middleman service for an game, and buyer gave me the account info. But the buyer did not get money from the middleman. So he said too me that i had to cancel order and I did. I bought the account on 24 July, and on 31 July he took back the account because he had not gotten his money. So i either want a refund or to get access to the account again and get him his money. 1. Date Dispute Happened July 31, 2020 2. Are You The Buyer or Seller I'm the Buyer 3. Total Transaction Value $20,60 USD 4. Other Parties Username festudx 5. Method Used To Pay or Receive Payment PayPal 6. Other Parties Email Addresses [email protected] and [email protected] 7. Other Parties Payment Email Address [email protected] (I dont know his payment address) 8. Other Parties Messenger Username Don't know messenger name but number is: +351 910090903 and discord is: Festudx#0285 9. Provide All Chat Logs and Additional Information Below Transaction ID: 922208591 If any other information is required than message me. Thank you for using PlayerUp.com to secure your order - Sellers Username: festudx Buyers Username: MrPickles Buyer Paid: $20.6 Buyer Purchased: https://www.playerup.com/middleman/?page_id=5&form=cart&p_key=10691909_50424 We have created and activated your 3 Way Conversation Ticket. The seller festudx, the buyer and @Middleman have now been added to this ticket. The next step is to have the seller festudx complete the delivery for this transaction. Below contains step by step general guides which you can click on to view how to finalize your delivery. If you're unable to expand the blue bar options below, click on this guide link to fix the issue and view what needs to be done next. What does the seller need to do next to complete delivery and be paid for this transaction? Account Delivery Guide (Click Here)Expand Social Media Service Delivery Guide (Click Here)Expand Currency/Items Delivery Guide (Click Here)Expand Top Up Service Delivery Guide (Click Here)Expand Boosting/Powerleveling Service Delivery Guide (Click Here)Expand What is the next step after the seller has completed delivery? Post Delivery: After the seller has completed delivery, what is the next step?Expand Post Delivery: After confirming delivery, how does the seller receive payment?Expand Please note that a @Middleman agent will monitor and possibly update this ticket from time to time. We ask that you remain patient during this process. If you have any additional questions or need further assistance, please update this ticket. Middleman, 7/24/20 Report here it is MrPickles, 7/24/20 Report i think you need to send the account information and password here MrPickles, 7/24/20 Report know i give you account here? festudx, 7/24/20 Report yes MrPickles, 7/24/20 Report then i log in MrPickles, 7/24/20 Report [email protected] pass: escapetarkov123 email for you all acesse [email protected] escapetarkov123 festudx, 7/24/20 Report it says wrong email or password MrPickles, 7/24/20 Report [email protected] pass: escapetarkov123 festudx, 7/24/20 Report you put this ? festudx, 7/24/20 Report you got a code MrPickles, 7/24/20 Report on email MrPickles, 7/24/20 Report BJJV6XUR festudx, 7/24/20 Report BPGZAV festudx, 7/24/20 Report you got an new code MrPickles, 7/24/20 Report BJJV6XUR festudx, 7/24/20 Report you got another code MrPickles, 7/24/20 Report never mind MrPickles, 7/24/20 Report now you got a code MrPickles, 7/24/20 Report 7G4MG62A festudx, 7/24/20 Report now we have to wait like 10 days so the email changes MrPickles, 7/24/20 Report yeah festudx, 7/24/20 Report This message is to inform both parties that festudx has requested to change the prefix to Seller - Confirms Delivery AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA Seller Confirms Delivery The seller has confirmed as-described delivery and full transfer of game account ownership to the buyer. Buyer: What does the buyer need to do next if they're satisfied with the item delivered?HideExpand If the buyer is satisfied with the item delivered and hasn't already changed the order status in this ticket, then the next step is for the buyer to click on the Change Order Status icon at the top of this ticket and select the "Buyer - Confirms Delivery checkbox. If we don't hear back from the buyer within 72 hours, we will assume the buyer is satisfied with their purchase and proceed with releasing the buyers payment sent to us that is currently held in escrow to the seller. Buyer: What does the buyer need to do if they're not satisfied with the item delivered? HideExpand If the buyer is NOT satisfied with the item delivered and hasn't already changed the order status in this ticket, then the next step is for the buyer to click on the Change Order Status icon at the top of this ticket and select the "Buyer - Need MM Assistance checkbox. After this is updated, the next step is you can continue communicating with your seller to reach a resolution or wait for a middleman agent to update this ticket. Buyer: What does the buyer need to do to cancel this order? HideExpand If the buyer is NOT satisfied with the item delivered and wants to put in a request to cancel this order, then the next step is for the buyer to click on the Change Order Status icon at the top of this ticket and select the "Buyer - Cancel Order checkbox. Please note that we can only cancel orders if the seller hasn't already delivered or it's clear that the item delivered is defective or not as described. For more information on how to cancel an order, please go to this link: https://www.playerup.com/threads/3146793/ Seller: What is the next step after you have confirmed delivery?HideExpand Now that the seller has confirmed delivery for this transaction, the next step is to make sure you've put in a request to receive payment for this transaction. You can either do this by selecting the Request Payment icon located at the top of this ticket or navigate to your Private Conversation Ticket and upload your payment details requesting payment for your completed transaction. Once you have submitted a request to receive payment, you will now be able to track your payment status here: https://www.playerup.com/account/orders. For more information on how to receive payments, please go to this link: https://www.playerup.com/threads/guide-how-do-sellers-get-paid.3295210/ Seller: Where do I post if I have questions regarding my payment?HideExpand Please note that the 3 Way Conversation Ticket is for account transfer related topics only. For all payment related information and questions, please use your Private Conversation Ticket. Seller: What if the buyer doesn't confirm delivery?HideExpand We typically give the buyer up to 72 hours to respond back after the seller has completed delivery. If no response from the buyer after 72 hours, the order will be confirmed completed automatically. We will then move forward and release your payment due that is currently being held in escrow by us. Middleman, 7/24/20 Report i cant change the pasword MrPickles, 7/24/20 Report why? what say festudx, 7/24/20 Report because you i have to send the password reset to your email MrPickles, 7/24/20 Report send i send to you a link festudx, 7/24/20 Report ok MrPickles, 7/24/20 Report https://www.escapefromtarkov.com/reset-password/2091672/ad7044938f28331358a355a2e70fd3ef festudx, 7/24/20 Report its done MrPickles, 7/24/20 Report festudx, 7/24/20 Report 910090903 its my number festudx, 7/24/20 Report if need something festudx, 7/24/20 Report send me whatsapp festudx, 7/24/20 Report +351 910090903 festudx, 7/24/20 Report This message is awaiting moderator approval, and is invisible to normal visitors. if you ever sell another account then make an email you can give to the buyer, it is safer for the buyer so you cant just change the password MrPickles, 7/24/20 Report do you have discord? MrPickles, 7/24/20 Report Automated Response Do you use K,I,K, Line, Discord, Skype, or another messenger service? No. All middleman transactions are done through PlayerUp.com for security reasons. Anyone who attempts to contact you offsite through a 3rd party messenger claiming they are us is fraudulent. When should I release my account information to the buyer? Never release your account information unless (@Middleman) contacts you through the PlayerUp Conversation Ticket System. We will never contact you through e-mail, K,I,K, skype, or any 3rd party service. All middleman transactions are done through PlayerUp.com for security reasons. For more information, please visit this link: Middleman: Sellers Guide | PlayerUp - Video Game Accounts Marketplace. Player 2 Player Secure Platform. Middleman, 7/24/20 Report This message is to inform both parties that MrPickles has requested to change the prefix to Buyer - Confirms Delivery AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA Buyer Confirms Delivery The buyer has confirmed they've received as-described delivery and that they're satisfied with the item they've purchased from the seller. The buyer is now authorizing PlayerUp to close this transaction and release their payment held in escrow by PlayerUp to the seller. If this is a mistake or the seller didn't deliver, please uncheck the Buyer - Confirm Delivery prefix order status. Buyer: What does the buyer need to do next after they've confirmed delivery?Expand Buyer: What does the buyer need to do if they're not satisfied with the item delivered?Expand Buyer: What does the buyer need to do to cancel this order?Expand Seller: What is the next step after the buyer has confirmed delivery?Expand Buyer/Seller: I made an error and accidentally confirmed delivery for this transaction. What do I do?Expand Middleman, 7/24/20 Report Festudx#0285 festudx, 7/24/20 Report i am mrpickles MrPickles, 7/24/20 Report This message is to inform both parties that festudx has requested to change the prefix to Seller - Need Payment Update Middleman, 7/24/20 Report This message is to inform both parties that MrPickles has requested to change the prefix to Buyer - Cancel Order AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA The buyer is requesting this transaction to be cancelled to receive a refund or exchange. If the seller approves the buyers request for a refund, please click on Change Order Status and select the "Seller - Cancellation Request" option. If the seller denies the buyers refund request, please respond back stating your reason and a middleman agent will respond to your rebuttal shortly. Middleman, Thursday at 7:57 PM Report This message is to inform both parties that festudx has requested to change the prefix to Seller - Cancel Order AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA The seller is requesting this transaction to be cancelled. If the buyer approves the sellers request, please return the account to the seller if the seller provided account information. Once the account has been returned, please click on Change Order Status and select the "Buyer - Cancellation Request" option. If the buyer denies the sellers cancellation request, no further work is required and a middleman agent will respond to this ticket shortly. Middleman, Thursday at 8:01 PM Report This message is to inform both parties that MrPickles has requested to change the prefix to Buyer - Need MM Assistance AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA The buyer is requesting tech support assistance. While waiting for a middleman agent to reply, please write and describe a full lengthy question with as much detail as possible so a middleman agent can assist you properly when they reply. If you have already written a response, then no further work is required and a middleman agent will respond to this ticket shortly. Middleman, Yesterday at 7:45 PM Report So i paid the to the middleman and then i got access to the account. But i still had to wait 8 days before the email on the account would change, but i started playing. But the seller festudx never got his money, and now i am trying to get him his money. But now he has taken the account back and we are waiting for me to either get a refund or for him to get the money. MrPickles, Yesterday at 7:48 PM Report And i have tried to get a refund from paypal aswell. MrPickles, Yesterday at 7:49 PM Report I, the buyer am MrPickles and the seller is festudx. Discord messages: Festudx 07/24/2020 ty [10:49 PM] for buy account MrPickles 07/24/2020 hi Festudx 07/24/2020 hi MrPickles 07/24/2020 if you ever sell another account then make an email you can give to the buyer, it is safer for the buyer so you cant just change the password Festudx 07/24/2020 i try do this MrPickles 07/24/2020 ok Festudx 07/24/2020 i send one email and that [10:49 PM] but people saying its easy for recovery gmail MrPickles 07/24/2020 yeah next time giva away the ameil too Festudx 07/24/2020 understand? MrPickles 07/24/2020 no Festudx 07/24/2020 i have 3 account tarkov kkk MrPickles 07/24/2020 oh Festudx 07/24/2020 my cousin my brother buy all account and dont play [10:50 PM] i sell that MrPickles 07/24/2020 cool Festudx 07/24/2020 I stopped playing because it's more of the same, winning loot and losing loot MrPickles 07/24/2020 yeah [10:54 PM] sorry i understod now [10:54 PM] you did give me the email [10:54 PM] all good Festudx 07/24/2020 yeah Festudx 07/24/2020 And now [11:26 PM] when i receive the money ?xD MrPickles 07/24/2020 i dont know [11:27 PM] i did accept so you should get it soon July 25, 2020 Festudx 07/25/2020 Now is only play kkk [1:53 PM] Lvl 20? [1:53 PM] MrPickles 07/25/2020 what? Festudx 07/25/2020 Now is addict MrPickles 07/25/2020 me yes Festudx 07/25/2020 Play together other people [1:54 PM] Is more easy July 29, 2020 Festudx 07/29/2020 i never go use that site again [9:02 PM] it's Wednesday i haven't received any payment yet, nor do they answer me on support MrPickles 07/29/2020 i will look into it [9:03 PM] i will try to help Festudx 07/29/2020 ok bro , [9:04 PM] its first time use that site , i dont know if i do all right [9:05 PM] [9:05 PM] i have this on seller track Festudx 07/29/2020 you sell any account ? MrPickles 07/29/2020 i did not sell the account July 30, 2020 Festudx 07/30/2020 men love you that site bro , MrPickles 07/30/2020 i will refund and send you money Festudx 07/30/2020 ok bro do this , [7:10 PM] i was in 1 weak waiting for ******* 15 euros , [7:10 PM] do paypal service , MrPickles 07/30/2020 yeah Festudx 07/30/2020 is more secure for you [7:11 PM] [email protected] MrPickles 07/30/2020 ok Festudx 07/30/2020 ty . [7:11 PM] i try talk with all people support and no aswer. [7:17 PM] i go cancel order [7:17 PM] ok ? MrPickles 07/30/2020 what does that mean? [7:18 PM] i am trying to get a refund Festudx 07/30/2020 [7:18 PM] i dont know [7:18 PM] but say seller cancel order [7:18 PM] i think you will get money MrPickles 07/30/2020 i will try [7:21 PM] try this [7:21 PM] https://www.playerup.com/threads/guide-how-do-sellers-get-paid.3295210/ PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. Guide - How Do Sellers Get Paid Step 1: Order Is Activated Once an order is activated, you will see 2 conversation tickets displayed here Step 2: Submit Your Payment... [URL='https://www.playerup.com/data/avatars/m/0/978.jpg?1446204037'][IMG]https://images-ext-2.discordapp.net/external/y-qaW_LzB2ROZHMTKZJ2gluy9gB2bXDIRoako1JoE3g/%3F1446204037/https/www.playerup.com/data/avatars/m/0/978.jpg?width=64&height=64[/URL] Festudx 07/30/2020 [7:22 PM] look i do this 4 times [7:22 PM] one have 1 weak MrPickles 07/30/2020 hmm Festudx 07/30/2020 fine [8:05 PM] know you will take the money , both confirm cancel order , [8:05 PM] now´ MrPickles 07/30/2020 i cancel order [8:41 PM] i have done it Festudx 07/30/2020 Me too [8:42 PM] And i retire confirm delivery MrPickles 07/30/2020 i am trying to get a refund from paypal [8:44 PM] but i think it will take a while Festudx 07/30/2020 Probably one mouth [8:45 PM] If they dont confirm your refound you need to wait 1mouth [8:46 PM] But you Will get the money MrPickles 07/30/2020 ok [8:46 PM] and then i send you money [8:47 PM] one more thing [8:47 PM] i cant change the password for the tarkov account Festudx 07/30/2020 My brother refound one site he buy acc and the account have vac and they dont say nothing and he wait 1 mounth for take a money MrPickles 07/30/2020 it is another email Festudx 07/30/2020 Yeah because is waiting changing email MrPickles 07/30/2020 oh [8:47 PM] ok Festudx 07/30/2020 If you go site you can see date when changing email and that MrPickles 07/30/2020 ok [8:48 PM] ty Festudx 07/30/2020 Np bro [8:49 PM] I never go sell one acc kkkkkk [8:49 PM] Its very work and very time [8:49 PM] For 20 dollars MrPickles 07/30/2020 do you have access to this email here: [email protected] [8:59 PM] nvm Festudx 07/30/2020 yeha MrPickles 07/30/2020 cus i dont Festudx 07/30/2020 that its mine particular , MrPickles 07/30/2020 ohhhh Festudx 07/30/2020 go in site , MrPickles 07/30/2020 yeah thats the email for the account [9:04 PM] but rememberd the password [9:04 PM] i Festudx 07/30/2020 when you change email tarkov , you need to wait few days , MrPickles 07/30/2020 i just had forgot the password [9:04 PM] but its good now Festudx 07/30/2020 you need again recovery? MrPickles 07/30/2020 no Festudx 07/30/2020 only dont change again email , [9:04 PM] if you change again [9:04 PM] you need to wait more few days MrPickles 07/30/2020 i wont Festudx 07/30/2020 understand ? MrPickles 07/30/2020 i will wait now [9:05 PM] yes Festudx 07/30/2020 ok [9:05 PM] take my number 910090903 MrPickles 07/30/2020 ok Festudx 07/30/2020 if need something , and i dont stay in pc , you can send me a zap or something [9:08 PM] when you can [email protected] July 31, 2020 Festudx Yesterday at 12:08 AM can do a payment ? MrPickles Yesterday at 12:08 AM ? Festudx Yesterday at 12:08 AM acc MrPickles Yesterday at 12:08 AM you want me too pay? Festudx Yesterday at 12:09 AM yeah bro , if they dont get you a refound paypal will take 1 mounth for give you a money, [12:09 AM] look paypal , he say date , you will get a money , MrPickles Yesterday at 12:09 AM i dont have 20 USD right now Festudx Yesterday at 12:11 AM its love you for me bro , i cancel all order , send you account , and i dont have any pendent , understand ? MrPickles Yesterday at 12:11 AM i understand [12:12 AM] look my friend said that it takes 1 week not 1 month Festudx Yesterday at 12:12 AM if they accept your refound [12:12 AM] if they dont say nothing [12:12 AM] is 1 mounth [12:12 AM] you can see in paypal , say date . MrPickles Yesterday at 12:13 AM im playing right now [12:13 AM] ill do it after [12:13 AM] like 10 mins Festudx Yesterday at 12:13 AM ok np bro MrPickles Yesterday at 12:52 AM i will check it tomorrow paya [12:52 AM] paypal is not workiong Festudx Yesterday at 4:20 PM Ok Festudx Yesterday at 6:18 PM ? Festudx Yesterday at 6:34 PM bro? MrPickles Yesterday at 6:34 PM they have not answered [6:34 PM] paypal Festudx Yesterday at 6:35 PM but have date refound or what ? MrPickles Yesterday at 6:35 PM i dont think so Festudx Yesterday at 6:35 PM when you refound paypal show date you will get , MrPickles Yesterday at 6:36 PM 19 august [6:36 PM] i think Festudx Yesterday at 6:36 PM i said , [6:36 PM] almost 1 mounth [6:37 PM] can you do this more fast or i need to wait ? MrPickles Yesterday at 6:38 PM i think you need to wait [6:38 PM] sorr [6:38 PM] sorry Festudx Yesterday at 6:39 PM you will be the same sincere, i won't wait 1 month, i'm already 1 week and i'm already waiting [6:39 PM] i´ MrPickles Yesterday at 6:40 PM i will be the same sincere? Festudx Yesterday at 6:40 PM no I [6:40 PM] its very time bro , put in my position on this. [6:41 PM] i cancel order , you put refound, i send you account , i dont have any understand ? [6:41 PM] put in my position. [6:41 PM] i can do a # if you want. MrPickles Yesterday at 6:42 PM what is the # Festudx Yesterday at 6:42 PM 17,65 $ MrPickles Yesterday at 6:44 PM i not gonna pay twice [6:44 PM] im gonna wait for the refund Festudx Yesterday at 6:45 PM hm [6:47 PM] im sorry but i will recouvery account , MrPickles Yesterday at 6:51 PM why Festudx Yesterday at 6:53 PM bro because is stupid , you cancel order , you put refound , and i need to wait more 1 mounth and you playing , [6:53 PM] put in my position. MrPickles Yesterday at 6:53 PM well guess ill wait Festudx Yesterday at 6:54 PM continuation of a good afternoon MrPickles Yesterday at 6:54 PM ? Festudx Yesterday at 6:54 PM I thought you were saying bye [6:55 PM] with well gess ill wait MrPickles Yesterday at 6:55 PM ill will contact you when i get the money Festudx Yesterday at 6:55 PM ok . MrPickles Yesterday at 6:59 PM i think i can get the money now [6:59 PM] i will try Festudx Yesterday at 6:59 PM ok MrPickles Yesterday at 7:02 PM i think i can get it tomorow Festudx Yesterday at 7:02 PM ok bro MrPickles Yesterday at 7:05 PM just dont reset my account [7:05 PM] pls Festudx Yesterday at 7:08 PM yeah no problem Festudx Yesterday at 8:20 PM Twitch QuattroAce - Twitch [8:20 PM] in my opnion best player tarkov [8:20 PM] if you dont know who is , i think you need to see he play . August 1, 2020 MrPickles Today at 10:45 AM look [10:45 AM] when i get the money [10:45 AM] we are gonna have to figure out how we do this' Festudx Today at 11:23 AM I dont understand MrPickles Today at 11:24 AM like [11:24 AM] how we are gonna transfer money and the account Festudx Today at 11:24 AM I send you account and you pay paypal MrPickles Today at 11:24 AM yeah but we are gonna have to wait for email change Festudx Today at 11:25 AM Yeah MrPickles Today at 11:25 AM if we dont i can be scammed Festudx Today at 11:25 AM But you can always refound [11:25 AM] In paypal MrPickles Today at 11:25 AM not always [11:25 AM] so i say i send you half first [11:25 AM] and when the email change i send you rest MrPickles Today at 12:16 PM ? Festudx Today at 12:52 PM when you get the money we talk [12:52 PM] ok ? MrPickles Today at 12:52 PM ok If there is anymore inforamtion required then message me.
I have recieved a message from middleman that says that i have got credits that i can use to cashout and get my refund. But i have checked and i have not got any credits.
i have recieved the credits but i dont know what to put in total credits cashing out. I have $20.00 credits Should i then put in $20.00 credits in the total credits cashing out? Or should i put in 20?
How this resolve so quick with refund while I am waiting months for the refund on my case and no one has got back to me still...