Chris Valentine and immortally - Order Number - 1130000000995248007 - Buyer Seller Dispute

Discussion in 'Disputes - Resolved Cases' started by immortally, 7/28/20.

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  1. OP
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    immortally

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    @Hulk those are today screenshot from zynga Texas HoldEm Poker (OFFICIAL FACEBOOK PAGE) That also explain it



    you can see that both of these accounts have trillions and are restricted to play 1m/2m stakes
    and you can see the answer from Texas HoldEm Poker (OFFICIAL FACEBOOK PAGE).


    so their official replies matches the buyer description of restriction or my description ?

    The Buyer says my account is restricted permanetly or even is banned permanetly for illegally transfering chips while

    Zynga official site and facebook -says this :Sorry for the experience, Anton. Our team recently applied high table limitations for equal gameplay and account security, so you may play on lower stake levels at the moment. Check this link ➧ https://zynga.support/PokerMissingHoldEmTables for additional info, then get in touch with our Player Support team ➧ https://zynga.support/PokerCustomerSupport for further assistance. Thank you.

    you can clearly see even in the 3 way conversation i was telling the same thing over and over again .

    So cleary here he is telling Lies .

    Now that i proved agian that what i am telling is the truth and he is lying about the game , now he tries to find another excuse that im not the original owner , Rreally ??? Who gave you the email and password for that account ? ME.
    After you change EVERYTHING the email and password and added the number also you are telling me go recover your account , how to recover it when you have changed all the info now .
    Give me the email and password and i will recover it .
     
    #41 immortally, 8/4/20
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  2. Chris Valentine

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    "In an effort to safeguard players, table restrictions can be placed on specific accounts that exhibit abnormal behavior."
     
    #42 Chris Valentine, 8/4/20
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    Video from 2 days ago of people playing on tables with over 1T chips showing these table restrictions only apply to specific accounts
     
    #43 Chris Valentine, 8/4/20
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    This page is not official page of zynga Texas hold'em while i posted official zynga statement from their site and also from facebook
    @Hulk please read carefully as the only thing he wants is to try to hide the facts .
     
    #44 immortally, 8/4/20
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    haha your joking right ?? so zynga official site and facebook site is lying and you are telling the truth .
    UNBELIEVABLE
     
    #45 immortally, 8/4/20
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    here's the official answer today from zynga official facebook page


    i am posting it agian becouse he is trying to hide it .
     
    #46 immortally, 8/4/20
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    #47 immortally, 8/5/20
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  8. Chris Valentine

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    He's showing you cherry picked screenshots from other accounts banned from high stakes for violating ToS. I already showed you what an account would look like if it was clean
     
    #48 Chris Valentine, 8/5/20
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  9. Chris Valentine

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    Check r/Zyngapoker on reddit, it's whole front page is people complaining they got banned from high stakes for chip transferring. They did implement a new security system, but it didn't ban everyone, it just caught way more people. Clean accounts can still play high stakes, his account was not clean, it was caught
     
    #49 Chris Valentine, 8/5/20
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    @Hulk im showing you screenshots from zynga Texas hold'em official page of facebook you can go at their site and verify it .
    on those photos im just showing that the restrictions are for all accounts that have trillions and on those photos you can also see official replies from zynga Texas hold'em .
    The Buyer is not being serious at all i am showing an actual official replies from zynga Texas hold'em and he is telling stories about reddit .
    and he keeps saying that my account is banned i don't understand him really ... i already showed in photos what a banned account look like and what an suspended account look like .
    if my account would be caught violating ToS of zynga they would just ban or suspend my account .(they wouldn't allow me to play at all )

    He is just telling what he wants to tell while i'am showing official replies from ZYNGA POKER SITE and ZYNGA OFFICIAL facebook page Texas hold'em.

    and you can see and believe rather Zynga Texas hold'em or him .
    im not giving those replies Zynga Texas hold'em is giving those replies and those replies are apparently way different from what The Buyer is Telling
     
    #50 immortally, 8/5/20
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  11. Hulk

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    Chris Valentine

    Can you forward @Middleman in your private conversation ticket the "last password" you used to login to this account I will then instruct @Middleman to attempt to see if they can restore access to this Facebook Account.
     
    #51 Hulk, 8/5/20
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    Don't post in the 3 way ticket. Post in the private conversation with you and @Middleman.
     
    #52 Hulk, 8/5/20
  13. Chris Valentine

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    Will do
     
    #53 Chris Valentine, 8/5/20
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    #54 Hulk, 8/9/20
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    @Chris Valentine

    Tried to call you about 20 minutes ago but it went to voicemail which also your voicemail is not setup to take voicemails so couldn't even leave a voicemail. Was hoping to speed up this dispute but need you online or ready to take calls.

    https://www.playerup.com/conversati...private-conversation.1763217/#message-5619410

    We received the account information which you returned to us but the information is invalid and when we do a facebook reset on the email it says the email doesn't exist.

    Pretty much where we're at right now is if you want to return the item, you can and the seller is more than happy to accept it back but you haven't returned the account information. Please go here and provide working account information on this facebook account so we can move forward - https://www.playerup.com/conversati...000000995248007-private-conversation.1763217/

    If no reply within 48 hours, we will assume you're satisfied with the item now and proceed with releasing the payout to the seller.
     
    #55 Middleman, 8/15/20
  16. Middleman

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    We did a reset on the account and the information was changed. The email no longer exists on any Facebook Account. There is no way he can recover it. We need the last information you had when accessing the account. The email was updated.
     
    #56 Middleman, 8/15/20
  17. Middleman

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    #57 Middleman, 8/15/20
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    @Middleman its already been more than 48 hours any update please ?
     
    #58 immortally, 8/18/20
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  19. Middleman

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    #59 Middleman, 8/18/20
  20. Middleman

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    immortally

    You need to be patient here as my colleagues have mentioned to you already.

    Currently I am the only senior agent working on technical related cases and I am backlogged. You're not the only one waiting so be patient and wait for me to update this ticket.
     
    #60 Middleman, 8/19/20
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