Fake feedback from Buyer making false claims

Discussion in 'Feedback - Open A Claim' started by mathewmj1977, 7/22/20.

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  1. mathewmj1977

    mathewmj1977
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    How to Report a Feedback Dispute
    Please fill out all 6 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    July 22, 2020

    2. Are You The Buyer or Seller
    I'm the Seller

    3. Total Transaction Value
    $3.09

    4. Other Members Username
    @Fredy Gonzalez


    5. Why Should The Feedback Be Removed

    The Buyer purchased 1000 YouTube views for his video. The order was supposed to be delivered in 2 batches of 500 views each. The first batch was delivered with 500 views [Image-1] and the total views after the first delivery were 600+. This was also confirmed by the Buyer himself [Image-2]. The second delivery batch has been delayed a little and we have informed him about it.

    Now they Buyer leaves a feedback saying that all views have been dropped [Image-3]. While in reality, this is a false claim because his views are still the same [Image-4].

    The second batch of 500 views is already in the queue and about to be processed, but we cannot comply with the order if the Buyer makes false claims about the views dropping when we are providing quality services. How are views dropped when the count says otherwise and when the transaction is already going on? This is misleading to future buyers.



    6. Provide All Chat Logs, Screenshots and Additional Information Below

    [1] Start count and delivered batch of 500 as per our panel
    1.jpg
    [2] Delivery of views confirmed by Buyer
    2.jpg

    [3] Buyer making FALSE CLAIMS about his views dropping
    4.jpg

    [4] Proof that the views have not dropped
    3.jpg
     
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  2. Fredy Gonzalez

    Fredy Gonzalez
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    You never mentionn you will do 2 batches of 500 views ? did you? also you did reply until i got tired for wait for you? or isn't this true? tell you Ill remove the feedback just give me my views I'm never come to you service again.
     
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  3. Support

    Support
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    Resolve buyer issue and this feedback will be removed.
     
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  4. OP
    OP
    mathewmj1977

    mathewmj1977
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    @Support
    This is resolved and Buyer removed the feedback
     
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