Suspended Member: @HeavenlyWaffles Date of Suspension: July 21, 2020 Reason For Suspension: https://www.playerup.com/reports/6537/
I suspended you because all your listings simply redirect people offsite to your offsite platform - https://www.playerup.com/support-tickets/knowledge-base/standard-rules-and-policies.28/ Creating threads with the intent to only market an offsite brand If you're interested in actually building your PlayerUp brand here and selling on PlayerUp, we can allow you to resume activity on PlayerUp.
Hello Hulk, Really sorry if I caused any inconvenience to PlayerUP staff or this community. I would like to say that I have no malicious or i'll intent, my sole purpose is not to grow my offsite store. I'm sorry if it appeared this way, I care about by brand on PlayerUP as well. I reviewed the policy and user-agreement previously and linking my thread to my online store did not seem as advertising, I believed I was within co-operation of the user agreements. Ryan seemed to be okay with it as well after he first mentioned this and I explained the business model. Many users here link their playerup/playerup/playerup pages to offer auto purchases. If linking to 3rd party stores is not allowed, does this make auto-purchasing content a violation? There are many other brands (such as MeanWood and OneDash, Rick Sanchez) who also link their online stores in their threads and offer auto purchasing. If this content is in violation please consider looking over their content as well. I always reply to and accept offers via PlayerUP, I have no intent to take away traffic or business from here, rather just provide a smooth shopping experience. Please review this diligently with your staff, if re-directing to our store is not permitted, I will be happy to unlink my threads, however I request that my competitors are required to do so as well. Cheers!
I have lifted your suspension since you seem genuine about this and you stated you already discussed this with @Ryan before. However please reference my comments below: Good. We want you to grow but we also are now wanting sellers to actually sell on PlayerUp and grow their brands here as well. Report these sellers to us. @MeanWood @OneDash @Rick Sanchez I will check on these 3. Yes posting offsite checkout links and referring people to other marketplaces is no longer allowed here. While some maybe legit, most aren't and playerup goal in 2020 is to eliminate high fraud areas and start clearing out bad sellers/implement heavy screening and tools to combat scams. Simply sell your items on PlayerUp. Not requiring you to use middleman but we are asking you transact directly with the user on PlayerUp.
Hello Hulk, Thank you for your quick reply. I believe I have been a member for 6-7 months now (from 2019) so perhaps there were tweaks in the policy and I have not done my due diligence to keep updated, sorry for that. I just know everyone re-directs and considered this normal. You may also know that many other forums even allow for embedding of 3rd party merchant stores. My point is that I followed the herd and seemed to have gotten myself in trouble. In regards to the users who are linking to their shops, here are their tags: @mnwd @SanchezRick I noticed my threads were listed as 'sold'. Is there any way to put them "back on the listing" so that I can re-edit and keep them? It would be a pain to re-post and contribute to spam.
Also I read somewhere that I need to request staff to have my name changed. If you ever have the time could you update it to: Xyliase
