The email [email protected] they spoofed our email. This is not an actual email. You cannot reply back to it will go undelivered. They are trying to scam you.
Did you read the website before you decided to transfer this information over to this random person who was sending you an e-mail? There are Seller Protection Icons listed all over every single thread on this website so people read them before transferring any payment or account information. When you click on them you go to this page: https://www.playerup.com/support-tickets/knowledge-base/middleman-sellers-guide.20/. At the very top, we clearly posted: How will middleman services contact me? All middleman transactions are conducted on PlayerUp.com only. Never release any information, perform any service or release any payments if you're a seller unless @middleman contacts you through the Conversation Ticket System. PlayerUp Middleman Services will never contact you through e-mail, discord, steam, facebook, whatsapp, kik, skype, or any 3rd party service. If somebody contacts you offsite claiming they are from PlayerUp, it is a scam. In addition we post: When should I release my account information to the buyer? Never release your account information unless (@Middleman) contacts you through the PlayerUp Conversation Ticket System. We will never contact you through e-mail, discord, facebook, whatsapp, kik, skype, or any 3rd party service. All middleman transactions are done through PlayerUp.com for security reasons.
If it is a supercell account then it is very easy to recover. Contact supercell from your other account and tell them your account was # dont say anything about buying or selling ever.They will ask for some information which is easy to get.Just give them those details and you will get back your account.