Sold a Stolen Account

How to Report a Dispute
Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

1. Date Dispute Happened
July 8th, 2020

2. Are You The Buyer or Seller
I'm the Buyer

3. Total Transaction Value
$210.14 USD

4. Other Parties Username
NukaCola

5. Method Used To Pay or Receive Payment
PayPal

6. Other Parties Email Addresses
N/A

7. Other Parties Payment Email Address
[email protected]

8. Other Parties Messenger Username

9. Provide All Chat Logs and Additional Information Below
Listing here: https://www.playerup.com/threads/⭐g...-fangs-venom-st-sets-⭐.4486463/#post-11802144

The seller sold me an account that was stolen and refused to give me a refund by blocking me. Seller does not own the original account nor does he have contact with the owner of the account. Please do not let this man do business on this platform, or anywhere at all.

Chat Log:
1:41 AM] NukaCola:
how can i help you ?
[2:08 AM] Martin's MingLee:
I'm interested in the divine pet account you were selling on playerup, but I have several questions I hope you could answer
[6:49 AM] NukaCola:
sure...you can ask
[3:24 PM] Martin's MingLee:
This statement means I would not have full access to the account, is this account being shared by other people?

[3:25 PM] Martin's MingLee:
2nd: For the aforementioned statement above, how can I trust you, the seller, that you won't change the password / take back the account in anyway after the sale?
[3:26 PM] Martin's MingLee:
3rd: How many character slots does the account have?
[6:26 PM] NukaCola:
they are not full access accounts so if you change the password or add coins it may get locked down .... if you DON'T CHANGE THE PASSWORD OR ADD COINS you have warranty from me that if the accounts gets locked you will get a same price replacement account .... but only if you do the things above ... if change the password or add coins the warranty is off ... if you try to scam me and change the password and then message me that it got locked after 1 day ( yes...i had a case like then there is no warranty ) ....
[6:26 PM] NukaCola:
2 . my rep on site with over 135 trades done
[6:26 PM] NukaCola:
3 . i don't know wich account are you reffering because i have 2 on sale atm
[6:27 PM] Martin's MingLee:
the divine one for #3(edited)
[6:30 PM] NukaCola:
20
[6:32 PM] Martin's MingLee:
Ok last question, you said I can't add coins to the account as it might get locked down. May I ask why that might happen?
[6:34 PM] NukaCola:
even if the account is inactive ...when you purchase coins the email of the previous owner gets spammed with emails and he may enter and change the password
[6:36 PM] Martin's MingLee:
Ah the email is verified. I see
[6:45 PM] Martin's MingLee:
thank you for answering me . I'm interested now in purchasing the account.(edited)
July 6, 2020
[1:44 AM] NukaCola:
i'm only selling it here on discord if you are the one that bought via site cancel the trade because nowadays it takes ages to receive my money from site
[3:32 AM] Martin's MingLee:
Ah I see
[3:36 AM] Martin's MingLee:
Alright, I've cancelled the order. Awaiting your confirmation.
[3:42 AM] Martin's MingLee:
What's your preferred means of payment then?
[3:42 AM] Martin's MingLee:
And what times are you available to go through with the deal?
[9:24 AM] NukaCola:
i only accept paypal friends and familly payment from all my clients
[9:25 AM] NukaCola:
i am online now
[9:25 AM] NukaCola:
and i'll be online in a few hours later on
[1:36 PM] Martin's MingLee:
ok i'll be online from here on, another few questions
[1:37 PM] Martin's MingLee:
1. Is it fine if I mess around with the realmeye of the account? 2. When was the account last active in-game?
[2:17 PM] NukaCola:
it's ok i suppose
[2:17 PM] NukaCola:
today was last active
[2:18 PM] Martin's MingLee:
Ok, I'm still waiting on your end for the trade cancel on the site
[5:58 PM] NukaCola:
done
[6:01 PM] Martin's MingLee:
Do you know how long the cancelled order usually takes?
[6:01 PM] NukaCola:
around 1-2 weeks for a refund
[6:02 PM] Martin's MingLee:
In the meanwhile, do you wanna go through with the paypal f&f?
[6:02 PM] NukaCola:
sure
[6:03 PM] NukaCola:
send 199$ if you want to [email protected] as friends and familly and i'll post your account here after i receive the confirmation
[6:04 PM] Martin's MingLee:
Ok give me a sec
[6:08 PM] Martin's MingLee:


[6:08 PM] Martin's MingLee:
u don't mind this righth
[6:08 PM] Martin's MingLee:
right*
[6:08 PM] NukaCola:
nope
[6:13 PM] Martin's MingLee:


[6:14 PM] NukaCola:
we'll it's on hold
[6:14 PM] NukaCola:
We noticed something unusual with this payment. To protect your account, we’re taking a closer look for 24 hours. There’s no action needed.We noticed something unusual with this payment. To protect your account, we’re taking a closer look for 24 hours. There’s no action needed.
[6:15 PM] Martin's MingLee:
Is your paypal verified?
[6:15 PM] Martin's MingLee:
That usually happens when it's not verified
[6:15 PM] NukaCola:
yep..it's says it's something suspicious on your payment
[6:16 PM] NukaCola:
we will have to wait
[6:16 PM] NukaCola:
if you don't mind
[6:16 PM] Martin's MingLee:
Just wait a day then, Paypal kinda sucks on this
[6:17 PM] Martin's MingLee:
Usually no problem when I do paypal goods & services
[6:19 PM] NukaCola:
sure... you don't have to worry ...you will get your account tommorow if it clears up ... the money is not on me now ... it's just blocked in limbo ... if it still doesn't like your payment , the system will refund you back in the account your money and will ask you some questions maybe
[6:20 PM] Martin's MingLee:
Yup, see you tomorrow then
[6:20 PM] NukaCola:
see you then
3:25 PM] Martin's MingLee:
Hey did you receive the money yet?
[8:27 PM] NukaCola:
yes... thank you ... Email : [REDACTED] Password : [REDACTED]
[9:17 PM] Martin's MingLee:
Good! Thanks for your service
[9:19 PM] Martin's MingLee:
I'd like to confirm though, it is you that's logging on the account right?
[9:19 PM] Martin's MingLee:
https://www.realmeye.com/player/ [REDACTED]
[9:23 PM] Martin's MingLee:
Cause right now someone is on the account
[9:32 PM] Martin's MingLee:
Now that I mention it, you've never really answered my question on if someone is sharing the account or if the owner is playing on it.
[9:32 PM] Martin's MingLee:
If you could please answer that question specifically, I would be happy.
July 8, 2020
[2:35 AM] NukaCola:
you asked me when it was last active ... i said today a few lines above ...it was to owner who logged...i don't play this game
[2:36 AM] NukaCola:
nor it was sold to somebody else
[2:36 AM] NukaCola:
that's why you have my warranty
[2:50 AM] Martin's MingLee:

This statement means I would not have full access to the account, is this account being shared by other people? I did mention it. So is the owner aware that his/her account is being sold through a third party? Do you have contact with the owner of the account at all?
[2:52 AM] Martin's MingLee:
If not I would like to use my warranty to see if there's a similar account that's currently inactive by the owner and has a similar pet.
[2:54 AM] Martin's MingLee:
Because If I were to play on the account right now while the owner of the account is unaware that their information was sold, then there's a high chance the account will be locked out.
[6:07 AM] NukaCola:
you can use your warranty if you get locked only not to choose other accounts since i shared already this password with you and the passwords cannot be changed ... play with it and if it get locked then you can use warranty ... i've sold such accounts and there are no problems if the owner is still acitve ... it still didn't got locked for other... i have 135 succcesfull trades , i know what is going on and you don't know better... if you try force a lockdown on purpose it's no more warranty ... that's the end of it.
[11:10 AM] Martin's MingLee:
How can you tell if a lockdown is forced or not? Not trying to overstep my bearings but this is ridiculous. You tell me that there'll be no problems if I play on an active account with the owner playing on it, but that means there's no guarantee that it will get locked down immediately the moment I actively play on it as well. Especially if you don't have contact with the owner of the account? Which questions how you got the account in the first place.(edited)
[11:15 AM] Martin's MingLee:
You can't tell me I don't know better man. That's insulting and all I'm doing is questioning if it's safe or not to freely play on the account.
[11:35 AM] Martin's MingLee:
So you either tell me that the owner actively knows that the account he owns is being played on and agrees to it and providing proof of that.
[11:36 AM] Martin's MingLee:
Or give me a replacement account, otherwise I'd like a refund.
[5:39 PM] Martin's MingLee:
a
[5:39 PM] BOT Clyde:
Your message could not be delivered because you don't share a server with the recipient or you disabled direct messages on your shared server, recipient is only accepting direct messages from friends, or you were blocked by the recipient.

​

 

@NukaCola

In what world do you think it's a good idea to sell an account with the owner who's ACTIVE ON IT the same day of you selling it... for 200$. If you played RoTMG before it's glaringly obvious if someone else logged on your account. You should only be selling inactive accounts.

A refund must be given and a suspension is placed on your account until this is resolved.

 

Your suspension is lifted.

@HugeFungus please confirm the refund so we can close this thread.

 

@Ryan Refund received. Thank you for the help!

 

Closed.