The seller sold me a stolen account

Discussion in 'Help - Find Support Answers' started by lixdoo, 6/18/20.

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  1. lixdoo

    lixdoo
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    Unverified Member

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    My Location:
    The owner of the account got the account back and I would like a refund
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
    Help likes this.
  2. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Automated Response

    Step 1: Go To Your 3 Way Conversation Ticket
    If in event you need to cancel your order, please go to your 3 Way Conversation Ticket.

    Step 2: Change Order Status To Cancelled
    In the upper right corner, click Change Order Status (Blue Icon) and select Buyer - Cancel Order. If you don't have a 3 way conversation ticket yet, post in your pre middleman order startup ticket that you wish to cancel your order.

    Step 3: Wait For Agent To Approve Cancellation
    Wait for Middleman to process your cancellation. Once your cancellation has been processed, Middleman will post specific details on your cancellation inside your private and 3 way conversation ticket.

    For more information on how to cancel your order., please go here.
     
  3. Help

    Help
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    If you have been scammed please create a dispute here with complete details so we could further assist you.
    https://www.playerup.com/accounts/active-disputes/
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
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