How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened Example: May 29th, 2020 2. Are You The Buyer or Seller Example: I'm the Seller 3. Total Transaction Value Example: $310 USD 4. Other Parties Username Example: Site Username 5. Method Used To Pay or Receive Payment Example: PayPal 6. Other Parties Email Addresses Example: [email protected] 7. Other Parties Payment Email Address Example: i dont know 8. Other Parties Messenger Username Example: Sephi#8157 9. Provide All Chat Logs and Additional Information Below Sephigestern um 02:02 Uhr Hey [02:02] Ubselling sw NyuLightninggestern um 02:02 Uhr Yes Sephigestern um 02:03 Uhr Are u from playerup or epic? Haha sorry added a few people NyuLightninggestern um 02:04 Uhr Im from epic^^ [02:04] are you buying multiple acc xD? Sephigestern um 02:06 Uhr im looking for 2 accs tbh haha 1 for me and my bro NyuLightninggestern um 02:08 Uhr ah okay You are looking for my account on europe? Sephigestern um 02:13 Uhr yep [02:13] send pics plz NyuLightninggestern um 02:19 Uhr pics are on the thread too [02:19] which pics you wanna see [02:19] monsters?^^ Sephigestern um 02:21 Uhr monsters and profile NyuLightninggestern um 02:21 Uhr [02:21] [02:22] Sephigestern um 02:23 Uhr sweet! [02:23] why u selling if u dont mind me asking NyuLightninggestern um 02:24 Uhr im not playing it because i dont have time to play the game. I started a new gacha Sephigestern um 02:24 Uhr ahh ok [02:24] and are u original owner NyuLightninggestern um 02:24 Uhr Yes Sephigestern um 02:27 Uhr whats ur best price NyuLightninggestern um 02:28 Uhr can you me offer please?^^ Sephigestern um 02:29 Uhr i dont wanna low ball or over pay haha [02:29] u tell me NyuLightninggestern um 02:30 Uhr i was thinking about 300 euros/dollars Sephigestern um 02:31 Uhr ohh ok.. i can offer like 250 if ur happy with that NyuLightninggestern um 02:32 Uhr i was hoping for more than 300euros but i was sure that i wont get more than this. I would be happy with 280 Sephigestern um 02:33 Uhr whats that in usd?? NyuLightninggestern um 02:34 Uhr google says 310usd Sephigestern um 02:36 Uhr ok perfect [02:36] u willing to sell on playerup? so we a re both safe [02:36] i can buy now NyuLightninggestern um 02:37 Uhr playerup is a other marketsite? [02:37] but how we do this with the payment? Is there a middleman? or we do this on a trust base Sephigestern um 02:42 Uhr yes [02:43] u just make middleman link [02:43] send to me [02:43] ill pay and theyll mail u when they get my cash and they do the swap NyuLightninggestern um 02:45 Uhr ok sounds good. I will make a accoun there [02:48] this payment is via. the website? So i get the cash on the website? Sephigestern um 02:49 Uhr no [02:49] theyll mail u when i pay [02:49] and ask u how u want it [02:49] when u make middleman link plz send me ss [02:49] so i make sure its all good before i pay NyuLightninggestern um 02:55 Uhr sorry i need some minutes im first time on this website [03:00] https://www.playerup.com/middleman/?page_id=5&form=cart&p_key=10646811_70730 [03:00] is this right? Sephigestern um 03:00 Uhr send ss plz NyuLightninggestern um 03:00 Uhr what is ss ? Sephigestern um 03:01 Uhr screenshot of page [03:01] where they gave link NyuLightninggestern um 03:01 Uhr oh wait [03:02] [03:02] this?^^ Sephigestern um 03:03 Uhr full page plz NyuLightninggestern um 03:04 Uhr [03:04] more? xD you just see my tabs than Sephigestern um 03:05 Uhr thanks haha [03:05] ill pay now! NyuLightninggestern um 03:05 Uhr but why you needed ss ? [03:05] i dont understand it tbh xD Sephigestern um 03:07 Uhr just so i make sure its all right before i pay lol [03:07] been scammed before and someone sent diff link [03:07] xD [03:07] u play any other games NyuLightninggestern um 03:08 Uhr yes im playing seven deadly sins on mobile atm Sephigestern um 03:10 Uhr all paid bro [03:10] and got mail saying they got my payment and gonna contact seller [03:16] anything yet?? NyuLightninggestern um 03:16 Uhr wait a second. I need to change my hive password [03:17] give me a second please^^ Sephigestern um 03:17 Uhr okk NyuLightninggestern um 03:22 Uhr ok sorry for being slow. The next step is the account information. Am I right? Sephigestern um 03:22 Uhr u just send to them haha NyuLightninggestern um 03:23 Uhr where i send this xD Sephigestern um 03:23 Uhr did they mail u NyuLightninggestern um 03:23 Uhr yes Sephigestern um 03:24 Uhr just reply haha NyuLightninggestern um 03:24 Uhr in the email XD? Sephigestern um 03:24 Uhr yes lmao its so simple xD NyuLightninggestern um 03:24 Uhr i wondered why there is no link for this [03:24] Oh dang [03:26] ok i ahve send the email Sephigestern um 03:26 Uhr sweet [03:26] we wait now NyuLightninggestern um 03:27 Uhr okay^^ Sephigestern um 03:32 Uhr they said theyre gonna start securing just waiting on more info from seller NyuLightninggestern um 03:32 Uhr yes i got a email too but what they need now from me? [03:33] i have send the informtion already [03:33] prefered payment method, email, login and more. Already send them Sephigestern um 03:33 Uhr show me [03:33] what they asked second time NyuLightninggestern um 03:34 Uhr i cant show whole screenshot because there are my login information for summonerswar^^ [03:34] give me a second Sephigestern um 03:34 Uhr what did they say [03:34] just type it haha NyuLightninggestern um 03:34 Uhr oh [03:34] wait [03:34] Thank you for using PlayerUp.com to secure your transaction: Please forward the verification code. Playerup.com Sephigestern um 03:34 Uhr lol [03:35] yeah [03:35] send them NyuLightninggestern um 03:35 Uhr i have send them xD [03:35] or do you mean the code? but which code Sephigestern um 03:36 Uhr the code [03:36] did hive send u a code [03:36] they are trying to secure the acc [03:36] they need code hive sent u NyuLightninggestern um 03:37 Uhr oh [03:37] got it [03:37] i see i see xD [03:38] i have send the code to them again [03:40] they wrote me again, to send the code again wtf [03:41] do got a email? Sephigestern um 03:41 Uhr ye[ NyuLightninggestern um 03:43 Uhr should i send the new code again? [03:43] or are you logged in? Sephigestern um 03:43 Uhr yes bro... u send to them [03:43] so they can secure NyuLightninggestern um 03:43 Uhr but i said already one time [03:43] they need 2 ? Sephigestern um 03:43 Uhr send them again if they asking [03:43] yeah lol NyuLightninggestern um 03:43 Uhr okay xD damn its to easy but i cant belive it [03:43] cause it got marked as spam email.. So i just wondered NyuLightninggestern um 03:53 Uhr is everything working? Sephigestern um 03:57 Uhr yep [03:57] all done [03:57] got acc NyuLightninggestern um 04:00 Uhr Nice, whats the next step for me/us ? Sephigestern um 04:09 Uhr thats ir bro [04:09] what did they say last to u NyuLightninggestern um 04:09 Uhr i ahve wait for my payment [04:09] about 1-2 day [04:09] okay^^ [04:09] Was my facebook or googleplay linked? [04:09] or nothing Sephigestern um 04:10 Uhr nothing that i saw NyuLightninggestern um 04:10 Uhr i just ask to make sure everything is ok [04:10] okay^^ Sephigestern um 04:10 Uhr u selling any others [04:10] or know someone selling NyuLightninggestern um 04:10 Uhr Wanna change email? i said you the verification Sephigestern um 04:10 Uhr they done that for me NyuLightninggestern um 04:12 Uhr i have a friend which played summonerswar he was lvl50 but only have like 2 nat5 so its a beginner account [04:12] also on europe 30. Mai 2020 NyuLightningheute um 15:34 Uhr hey bro, is playerup down at the moment? DISCORD DIALOG ENDS HERE He Scammed with these E-Mails: 1. Dear NyuLightning This message is to inform you that someone has updated your payment information located here- https://www.playerup.com/account/payment-details. If this was you, please disregard this message. If this was unauthorized, please change your PlayerUp Password and enable 2 step authentication on your account. Once your account information has been changed, please reupdate your payment information. Additionally, you can report unauthorized access to your account by posting a ticket here - https://www.playerup.com/accounts/help/create-thread. 2. Thank you for using PlayerUp.com to secure your transaction: We have successfully verified the buyers account and payment. The next step is we will instruct you, the seller to release the account information. Once the Middleman has logged in and taken full control of the account, we will release the payment to you. Here is the list of seller payment options. In order to ensure a quick payment to you, please provide us your payment details below: 1). The payment service you wish to use to receive payment (Ex: PayPal) 2). Your payment e-mail address (Ex: [email protected]) 3). Any other details we may need to issue your payment: 1. Login Name 2. Password 3. Server 4. Please continue to check your Email as we will be requesting the codes to change the recovery email. 5. Any other recovery details. PlayerUp.com There are some E-Mails which he want my verification code for my Hive account, but i dont want spam this post with this E-Mails. Can someone help me please? I wrote the Hive supporter already but can this forum somehow help me?
Do you know there PlayerUp name or was this via e-mail only? This isn't Middleman and we will not e-mail you ever like this. You have been scammed. What do you need assistance with?
The playerup name is already banned, it was via. email but we wrote discord before. Ye after this I know that I got scammed. Thank you for remind me I dont know how to help me. I read somewhere in playerup, that this forum could help me somehow.
How exactly do you want us to help you? You should contact the game developers to get your account back.
