How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened Example: May 12, 2020 2. Are You The Buyer or Seller Example: I'm the seller 3. Total Transaction Value Example: $400 4. Other Parties Username Example: Christian7123 5. Method Used To Pay or Receive Payment Example: PayPal 6. Other Parties Email Addresses Example: [email protected] 7. Other Parties Payment Email Address Example: [email protected] 8. Other Parties Messenger Username Example: [email protected] 9. Provide All Chat Logs and Additional Information Below The buyer claims that paid everything, i received email from middleman that verified the buyer and after that nothing. No answer neither from buyer nor from middleman. I want to take my money!
Did you read the website before you decided to transfer this information over to this random person who was sending you an e-mail? There are Seller Protection Icons listed all over every single thread on this website so people read them before transferring any payment or account information. View attachment 646148 When you click on them you go to this page: https://www.playerup.com/support-tickets/knowledge-base/middleman-sellers-guide.20/. At the very top, we clearly posted: How will middleman services contact me? All middleman transactions are conducted on PlayerUp.com only. Never release any information, perform any service or release any payments if you're a seller unless @middleman contacts you through the Conversation Ticket System. PlayerUp Middleman Services will never contact you through e-mail, discord, steam, facebook, whatsapp, kik, skype, or any 3rd party service. If somebody contacts you offsite claiming they are from PlayerUp, it is a scam. In addition we post: When should I release my account information to the buyer? Never release your account information unless (@Middleman) contacts you through the PlayerUp Conversation Ticket System. We will never contact you through e-mail, discord, facebook, whatsapp, kik, skype, or any 3rd party service. All middleman transactions are done through PlayerUp.com for security reasons.
I lost my account in your site...i lost an expensive account and no protection from you. That's unacceptable!
There are guides everywhere about how this site works you should have read before doing transaction with someone. Best option is try to re recover the account.
