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Discussion in 'Help - Find Support Answers' started by genaccс, 5/11/20.

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  1. genaccс

    genaccс
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    Hello, the essence of the problem; I Received an offer to buy an account ,I refused and said that the buyer is already there and expect Middleman, 8-10 minutes later I reported paying the full cost, thereby creating two transactions, one of which I would have to cancel or offer another account, but opened a three-way conversation on which I sold the account .Now the user ABYSM41 accuses me and your site of fraud .Help me solve the problem .
    Link to the conversation https://www.playerup.com/conversations/middleman-an-offer-has-been-made-for-your-listing.1625429/

    Здравствуйте ,суть проблемы ; Пришло предложение о покупке аккаунта ,я отказал и сообщил что покупатель уже есть и ожидаем Middleman ,через 8-10 минут о сообщил о оплате полной стоимости ,тем самым создав две сделки ,одну из которых мне бы пришлось отменить или предложить другой аккаунт ,но открылся один трёхсторонний разговор по которому я продал аккаунт .Теперь пользователь ABYSM41 обвеняет меня и ваш сайт в мошенничестве .Помогите решить проблему .
     
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  2. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Automated Response

    Step 1: Go To Your 3 Way Conversation Ticket
    If in event you need to cancel your order, please go to your 3 Way Conversation Ticket.

    Step 2: Change Order Status To Cancelled
    In the upper right corner, click Change Order Status (Blue Icon) and select Buyer - Cancel Order. If you don't have a 3 way conversation ticket yet, post in your pre middleman order startup ticket that you wish to cancel your order.

    Step 3: Wait For Agent To Approve Cancellation
    Wait for Middleman to process your cancellation. Once your cancellation has been processed, Middleman will post specific details on your cancellation inside your private and 3 way conversation ticket.

    For more information on how to cancel your order., please go here.
     
  3. Help

    Help
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    Why did you not marked your thread as sold if you know someone already bought it? @genaccc

    Anyway, if you already informed @ABYSM41 beforehand then it should not be you entire fault. Just cancel the transaction you have with him.
     
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  4. Help

    Help
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