How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened Example: May 5th, Tuesday, 2020 2. Are You The Buyer or Seller Example: I'm the Buyer 3. Total Transaction Value Example: $375 USD 4. Other Parties Username Example: EssentialWorker 5. Method Used To Pay or Receive Payment Example: PayPal 6. Other Parties Email Addresses Example: I don't know his personal email address 7. Other Parties Payment Email Address Example: I don't know his payment email address 8. Other Parties Messenger Username Example: EssentialWorker 9. Provide All Chat Logs and Additional Information Below He stole back the account that I bought from him on April 11th. I opened the Epic launcher earlier tonight and my account had been signed out, which only happens when the accounts info was changed. I tried logging back in with my credentials and they wouldn't work. So I checked the email that was given with the account and to no ones surprise, the password was changed on that aswell. During checkout he claimed that the email was not linked to anything, and that there was no recovery from his end. I believed him at first and confirmed the order and received all the account info. Later I went to change the email password and was prompted that I would only be able to change it if I received a verification code from a phone number, the last two digits of his phone number were shown. I was suspicious at first but realized that all Gmail accounts these days ask for a phone number when creating one so I thought that he was forced to have added it when making it. I didn't want to bother him after the transaction had been done so I left the password unchanged since I was going to change the Epic accounts email address to mine anyways after the 3-month wait period was up in July. (Epic email addresses can only be changed every 3 months). He claimed that he had just made the email before I bought it so only he and I knew the password for it, and as explained above his phone number was attached to the email so he had complete control anyways despite him saying that he didn't. The email for the account was: [email protected] The pass he gave me for it was: 49Vh4j@4aEbg I doesn't work now and if you try to sign in it'll have the last 2 digits of his number as one of the recovery options so you can see for yourself. Obviously I don't know his number so I'm locked out of both the email and Epic account. Below are the login attempt screencaps I took and the info of him saying that he had no way of recovering it with his recovery number clearly on the Gmail, if those don't load then here's an imgur album link:
[trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger=by]For: cheeky pleb Re: #1[/trigger]
I had nothing to do with this, I am willing to work with the buyer to find a compromise. I logged out of the email as soon as I had sent the account details and I had not touched it.
Dude, I put an authenticator app for the 2FA on the Epic account, only email access could disable that and change the accounts credentials. You said in the MM order that the email was new so only you could have known its info, and judging by the pass you put on it (see above) there's no way that anyone could have guessed that and just logged in and changed it's pass out of nowhere. Especially since your number is hard locked onto the Gmail, they would need the verification text code from your phone in order to change it's password. If you really didn't have anything to do with this and want to cooperate then simply sign into the email since your number is hard locked onto it. Then open it on a browser and scroll to the bottom of the page on the right. Look for last account activity and click "Details". Post screenshots of ALL of the locations that signed into the account. You can put a black bar on 3/4 of the ips so no one can fully see yours or mine, but leave enough that they can be differentiated. Then go into the emails settings, go to accounts and import, then click on "Other Google Account settings", from there click on "Secure account", then click on "Your devices" and post a screenshot of the devices connected to the account.
He's probably not gonna log back on so I'll just go through more ironic points instead. It's funny how he sent me this, called his account theft a "Compromised Account" as if this is just a random unfortunate occurrence that can happen to anyone, acts like he had absolutely nothing to do with this, and said he would cooperate (read above), only for him to go dark after I reiterated that literally only he could have done this. It's also funny how he went dark just 2 minutes after I posted my reply. To reiterate another one of my points, before I posted this dispute the other night, I tried logging back on the accounts email and was locked out, so I looked at his Playerup profile and saw that he was last online earlier that night, then when I tried to reset the password on the email and was prompted that I would need the verification code that was sent to his phone, he logged on the site about a minute later. I really don't believe that's a coincidence.
@EssentialWorker giving you final chance to clean this up, if by 24hrs this is still not fixed i will inform @Middleman about this and ask to cancel the transaction so the buyer could receive their refund.
[trigger]Guide - How To Resolve Suspensions Automated Response What does it mean when my account has been suspended? Accounts that have been suspended are in violation of one or more of the following rules: Behavior Disruptive Feedback System Abused Multiple Accounts Reported Fraudulent by 2+ Members Spammed Website Repeatedly What does it mean when my account has been banned? Fraudulent Spamming Mass Promoting How do I resolve this issue? Wait for a moderator to review your account which can take time, OR Submit a Support Ticket requesting your suspension removed. Provide us your username and the reason why you believe you were suspended. .[/trigger] [trigger=by]For: Middleman Re: #9[/trigger]
@EssentialWorker's suspension put in place. @cheeky pleb go to your 3-way ticket and change the order status to "Buyer - Cancel Order" so your refund could begin its process.
Sorry for the delayed reply here. @EssentialWorker has been banned. https://www.playerup.com/conversations/middleman-order-transaction-id--3-way-conversation.1554754/ This order is now cancelled.
