Cash out bug2

Discussion in 'Disputes - Resolved Cases' started by I sell gold, 5/6/20.

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  1. I sell gold

    I sell gold
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    My Location:
    Hey,after receiving only 39.15$ for this transaction in my mm balance I tried the cash out but the balance updated to 0$ and I didn’t get anything...my money just disappeared.The support told me I clicked on withdraw and I should check my latest orders to see that the withdraw order is in pending but I checked and it doesn’t say anything my last transaction was a payment request for one of my selling.

    1. Date Dispute Happened
    26/4/2020

    2. Are You The Buyer or Seller
    Seller

    3. Total Transaction Value
    $45 USD

    4. Other Parties Username
    Buyer name; StuntGotti80

    5. Method Used To Pay or Receive Payment
    PayPal

    6. Other Parties Email Addresses
    [email protected]

    7. Other Parties Payment Email Address
    Example: [email protected]

    8. Other Parties Messenger Username
    Don’t know.

    9. Seller - Confirms Delivery Seller - Need MM Assistance Seller - Need Payment Update Buyer - Confirms Delivery Middleman Order - Transaction ID: 922198460 - 3 Way Conversation
     
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  2. Rolan

    Rolan
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    MOD, Platinum Seller & offers Broker/Pilot Service
    Premium Status: This user has a Premier Sellers Account Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Platinum Status: This user has successfully completed 125+ middleman transactions Moderator Status (Non Employee): This account handles basic community support inquiries

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    Middleman Service charges for as high as 13% of the asking price and drops as you get more Middleman Transactions completed.

    PlayerUp: Middleman Fees - Sellers

    Here is how our fee structure works:

    Your fee was 12.99%

    Fee Based Structure
    How The Buyer Pays Us + 9.99%
    Any Processing Fees +
    How The Seller Wants Payment + 3.00%
     
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  3. Rolan

    Rolan
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    MOD, Platinum Seller & offers Broker/Pilot Service
    Premium Status: This user has a Premier Sellers Account Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Platinum Status: This user has successfully completed 125+ middleman transactions Moderator Status (Non Employee): This account handles basic community support inquiries

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    • This user is inactive. Hasn't logged into their account in over 60 days.
    I sell gold likes this.
  4. OP
    OP
    I sell gold

    I sell gold
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    My Location:
    But I have 0$ in my MM balance...I clicked withdraw and closed the ticket it opened and my latest orders only show that I received the 39.15$ and doesn’t say anything about the withdraw I requested and deleted by mistake
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  5. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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