Money debited but did not receive service

Discussion in 'Disputes - Resolved Cases' started by Chan Kileang, 5/2/20.

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  1. Chan Kileang

    Chan Kileang
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    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    Example: 20 March 2020

    2. Are You The Buyer or Seller
    Example: I'm the Buyer

    3. Total Transaction Value
    Example: $206 USD

    4. Other Parties Username
    Example: mathewmj1977
    https://www.playerup.com/members/mathewmj1977.409295/

    5. Method Used To Pay or Receive Payment
    Example: Mastercard

    6. Other Parties Email Addresses
    Example: https://playerup.com/

    7. N/A

    8. mathewmj1977 Or Social-Xtream

    9. Provide All Chat Logs and Additional Information Below
     
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  2. OP
    OP
    Chan Kileang

    Chan Kileang
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    Check sir
     
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  3. Rolan

    Rolan
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    MOD, Platinum Seller & offers Broker/Pilot Service
    Premium Status: This user has a Premier Sellers Account Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Platinum Status: This user has successfully completed 125+ middleman transactions Moderator Status (Non Employee): This account handles basic community support inquiries

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    Did you pay via Middleman Service?
     
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  4. Rolan

    Rolan
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    MOD, Platinum Seller & offers Broker/Pilot Service
    Premium Status: This user has a Premier Sellers Account Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Platinum Status: This user has successfully completed 125+ middleman transactions Moderator Status (Non Employee): This account handles basic community support inquiries

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  5. OP
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    Chan Kileang

    Chan Kileang
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    Yes I paid vi MM service
     
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  6. OP
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    Chan Kileang

    Chan Kileang
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    via*
     
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  7. mathewmj1977

    mathewmj1977
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    Verified Status: This user has completed basic background and ID verification Ruby Status: This user has successfully completed 1200+ middleman transactions

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    Greetings
    This is a middleman service that was has been chosen to be cancelled by the buyer on April 26 we did not disagree with the cancellation and only waiting on middleman's update on the 3-way conversation


    Regards
     
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  8. mathewmj1977

    mathewmj1977
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    Hello @Rolan
    We just checked the order is already canceled by middleman and has been credited back to the buyer
     
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  9. mathewmj1977

    mathewmj1977
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    Verified Status: This user has completed basic background and ID verification Ruby Status: This user has successfully completed 1200+ middleman transactions

    7k+   27   1

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