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Discussion in 'Help - Find Support Answers' started by Suvin, 4/21/20.

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  1. Suvin

    Suvin
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    High Risk Status: User has been flagged by the system for one or more reasons. Proceed with caution.

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    My Location:
    I bought an gta 5 account from edfermin last week and till now no reply or anything plus his account is now suspended it cost freaking 300sgd I need a refund
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
    Help likes this.
  2. PlayerUp

    PlayerUp
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    Automated Helper Bot
    Bot Status (Automated): Handles automated general support inquiries

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    [trigger]Guide - How To Resolve Suspensions

    Automated Response

    What does it mean when my account has been suspended?
    Accounts that have been suspended are in violation of one or more of the following rules:
    • Behavior Disruptive
    • Feedback System Abused
    • Multiple Accounts
    • Reported Fraudulent by 2+ Members
    • Spammed Website Repeatedly

    What does it mean when my account has been banned?
    • Fraudulent
    • Spamming Mass Promoting

    How do I resolve this issue?
    • Wait for a moderator to review your account which can take time, OR
    • Submit a Support Ticket requesting your suspension removed. Provide us your username and the reason why you believe you were suspended.

    .[/trigger]
    [trigger=by]For: Suvin Re: #1[/trigger]
     
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  3. Help

    Help
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    To process a cancellation/refund request...
    #1 How To Cancel / Refund A Middleman Order | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.
    #2 http://www.playerup.com/forms/cashout-your-credits.6/respond (after your money has been refunded to you in the form of Credits)

    OR (IF YOUR 3-WAY TICKET HASN'T BEEN PUBLISHED YET)
    #1 Open you Pre Middleman Order Startup Ticket or Transaction's Private Conversation ticket. Inside, write down that you are requesting for a refund and please make sure to provide the original payment method you used when you made your purchase for the refund.

    @Suvin

    Wait For Agent To Approve Cancellation
    Wait for Middleman to process your cancellation. Once your cancellation has been processed, Middleman will post specific details on your cancellation inside your private and 3 way conversation ticket.
     
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