Buyer Drop False Negative Feedback

Discussion in 'Feedback - Open A Claim' started by Premium Guru, 4/19/20.

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  1. Premium Guru

    Premium Guru
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    How to Report a Feedback Dispute
    Please fill out all 6 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    Example: March 21, 2020

    2. Are You The Buyer or Seller
    Example: I'm the Seller

    3. Total Transaction Value
    Example: $5USD

    4. Other Members Username
    Andy liu

    5. Why Should The Feedback Be Removed
    Because of the buyer who bought the Crunchyroll account from me, he dropped the negative feedback on my account with these words "Brought a warranty crunchyroll account, use it for a couple days and stop due to busy life. come back a month later, the account stop working and the seller wont replace when i have a warranty". The thing is he never contacted me for the replacement. The buyer is very inactive. I don't have special powers to know my buyers' problems with letting me know. Maybe the buyer didn't know how PlayerUp works. After getting the negative feedback, I immediately sent a PM to the buyer about this problem but he didn't reply. The buyer was last active on the same date when he left the negative feedback.

    Thanks,
    Premium Guru

    6. Provide All Chat Logs, Screenshots and Additional Information Below
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. Hulk

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    General Support Moderator
    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

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    @Andy liu this member wants to remove the feedback you posted claiming it's not valid. Unless we hear back from you within 72 hours, we will remove it.
     
  3. OP
    OP
    Premium Guru

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  4. OP
    OP
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  5. OP
    OP
    Premium Guru

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    Please remove the feedback
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  6. Support

    Support
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    Feedback removed but please make sure to resolve the buyer issue when he comes back.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  7. OP
    OP
    Premium Guru

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    Sure, I will! Belive me I never let this community down. Thanks fir removing the feedback.
     
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    Support likes this.
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