How to get my refund ?

Hello Sir.

I'm a bit confused. Yesterday I made an offer for an account the seller accepted it...I send the money to a MM a few mins later I wrote in my pre ticket I would like to cancel my order but somehow MM is ignoring me.... after 2-3 hours a MM was creating a 3 Con Ticket I've set cancel order to "buyer - cancel order" it's almost 24 hours now and still no response from the MM also never got any account information from the seller.

https://www.playerup.com/conversations/pre-middleman-order-startup-transaction-id-922195981.1536420/

https://www.playerup.com/conversati...tion-id-922195981-3-way-conversation.1536422/

https://www.playerup.com/middleman/?page_id=5&form=cart&p_key=10583733_49979

Sorry if it's wrong to PM u but I don't know what I should do I can't create a ticket on support because it's green


do I have to wait? Can u please help me? or just give me an answer? Thank u very much

 

Please remain patient, @Middleman is handling many other orders to it could take time before they process your order cancellation but it will be done as soon as possible. @Nico95

 

Please remain patient, @Middleman is handling many other orders to it could take time before they process your order cancellation but it will be done as soon as possible. @Nico95