Problem with buying account

Discussion in 'Help - Find Support Answers' started by VictorCioara, 4/5/20.

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  1. VictorCioara

    VictorCioara
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    My Location:
    HI, I've just bought an account but the seller told me that he already sold it. What can i do now to have my money back?
    Order number 922195791. Thank you
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
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  2. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Automated Response

    playup

    Buyers: I just paid. How do I start my order?HideExpand

    If you have purchased an item through PlayerUp Middleman Services "Buy Now" option, then after the payment has been processed you'll need to fill out this form in order for your order to startup. If you have already completed this form, then your order will start shortly.




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  3. Support

    Support
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    Step 1: Go To Your 3 Way Conversation Ticket
    If in event you need to cancel your order, please go to your 3 Way Conversation Ticket.

    Step 2: Change Order Status To Cancelled
    In the upper right corner, click Change Order Status (Blue Icon) and select Buyer - Cancel Order. If you don't have a 3 way conversation ticket yet, post in your pre middleman order startup ticket that you wish to cancel your order.

    Step 3: Wait For Agent To Approve Cancellation
    Wait for Middleman to process your cancellation. Once your cancellation has been processed, Middleman will post specific details on your cancellation inside your private and 3 way conversation ticket.

    For more information on how to cancel your order.
    https://www.playerup.com/threads/guide-how-to-cancel-a-middleman-order.3146793/
     
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