Cancelled order , Funds are not displaying on my account yet.

Discussion in 'Help - Find Support Answers' started by AzTeCa LoCo, 4/5/20.

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  1. AzTeCa LoCo

    AzTeCa LoCo
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    I cancelled order and received a mssg from MM that the order was cancelled amd that the funds are available for me to spend . But my balance still says 0.
     
    #1 AzTeCa LoCo, 4/5/20
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Automated Response​

    Step 1: Go To Your 3 Way Conversation Ticket
    If in event you need to cancel your order, please go to your 3 Way Conversation Ticket.

    Step 2: Change Order Status To Cancelled
    In the upper right corner, click Change Order Status (Blue Icon) and select Buyer - Cancel Order. If you don't have a 3 way conversation ticket yet, post in your pre middleman order startup ticket that you wish to cancel your order.

    Step 3: Wait For Agent To Approve Cancellation
    Wait for Middleman to process your cancellation. Once your cancellation has been processed, Middleman will post specific details on your cancellation inside your private and 3 way conversation ticket.

    For more information on how to cancel your order., please go here.
     
    #2 Middleman, 4/5/20
  3. OP
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    AzTeCa LoCo

    AzTeCa LoCo
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    Screenshot_20200405-103238_Samsung Internet.jpg Screenshot_20200405-103238_Samsung Internet.jpg Screenshot_20200405-103142_Samsung Internet.jpg Screenshot_20200405-103238_Samsung Internet.jpg Screenshot_20200405-103142_Samsung Internet.jpg Screenshot_20200405-103238_Samsung Internet.jpg
    Screenshot_20200405-103142_Samsung Internet.jpg
     
    #3 AzTeCa LoCo, 4/5/20
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  4. OP
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    AzTeCa LoCo

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    I dont need automated response. I need a real answer. It has not added my funds back to my playerup acct.... Please view the screenshots. Thank you :)
     
    #4 AzTeCa LoCo, 4/5/20
    • This user is inactive. Hasn't logged into their account in over 60 days.
  5. Support

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    Replied already.
     
    #5 Support, 4/7/20
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