Want to cancel my order, but the seller is not being cooperative, wasting alot of time doing so.

Discussion in 'Disputes - Resolved Cases' started by Fadetoo, 4/2/20.

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  1. Fadetoo

    Fadetoo
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    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    Example: 30th March, 2020

    2. Are You The Buyer or Seller
    Example: I'm the Buyer

    3. Total Transaction Value
    Example: 45
    4. Other Parties Username
    Example: _Paul_

    5. Method Used To Pay or Receive Payment
    Example: PayPal

    6. Other Parties Email Addresses
    Example: [email protected]

    7. Other Parties Payment Email Address
    Example: [email protected]

    8. Other Parties Messenger Username
    Example: Fadetoo

    9. Provide All Chat Logs and Additional Information Below

    1. So I will be waiting for you @_Paul_

      Fadetoo, Monday at 1:33 PMReport
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    2. [​IMG]
      Uhmm, is there anything missing, why havent we started?

      Fadetoo, Monday at 7:10 PMReport
      Reply

    3. [​IMG]
      Sorry for that I haven't sold anything with middleman so I'm little confused

      _Paul_, Monday at 7:43 PMReport
      Reply

    4. [​IMG]
      ahh I see, this is my first time buying it aswell so, I mean I think you have to see what you have to do by clicking that first blue checkbox and there's the instructions i believe

      Fadetoo, Monday at 7:48 PMReport
      Reply

    5. [​IMG]
      Is there something you don't understand?

      Fadetoo, Monday at 8:20 PMReport
      Reply

    6. [​IMG]
      1. Username: Hronick
      2. Password: azsamproxd123
      3. The account is level 100 with all items listed in the post + new one
      1. nvm im not selling it with this service

        _Paul_, Monday at 8:29 PMReport
        Reply

      2. [​IMG]
        Yea I would like to cancel this purchase then
    1. @_Paul_ please cancel the order

      Fadetoo, Monday at 9:33 PMReport
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    2. [​IMG]
      I have done that already

      _Paul_, Monday at 10:31 PMReport
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    3. [​IMG]
      Do it again, it seems to have been cancelled @_Paul_

      Fadetoo, Monday at 10:32 PMReport
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    4. [​IMG]
      @Middleman hello, do I still have to wait on him for any further actions? or will the money just stay with you?

      Fadetoo, Tuesday at 7:36 AMReport
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    5. [​IMG]
      @_Paul_ please stop wasting time

      Fadetoo, Tuesday at 11:32 AMReport
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    6. [​IMG]
      how long do I have to wait for the damn cancel...

      Fadetoo, Yesterday at 5:55 PMReport
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    7. [​IMG]
      @_Paul_ cancel it again...
     
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  2. _Paul_

    _Paul_
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    I have canceled it twice. What more do you want from me? It’s not my problem that their system is slow!
     
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  3. Help

    Help
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    Is this a Middleman Order? What is your Transaction ID?
     
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  4. OP
    OP
    Fadetoo

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    My Location:
    Transaction ID: 922195494, yes its a middleman order, but its taking very long to be resolved.
     
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  5. Rolan

    Rolan
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    MOD, Platinum Seller & offers Broker/Pilot Service
    Premium Status: This user has a Premier Sellers Account Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Platinum Status: This user has successfully completed 125+ middleman transactions Moderator Status (Non Employee): This account handles basic community support inquiries

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    To process a cancellation/refund request...
    #1 How To Cancel / Refund A Middleman Order | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.
    #2 http://www.playerup.com/forms/cashout-your-credits.6/respond (after your money has been refunded to you in the form of Credits)

    Wait For Agent To Approve Cancellation
    Wait for Middleman to process your cancellation. Once your cancellation has been processed, Middleman will post specific details on your cancellation inside your private and 3 way conversation ticket.

    @Middleman
     
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  6. OP
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    Fadetoo

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    I mean Ive been already waiting for the order to be processed for 2 days now, and nothing it happening, we both have agreed on cancelling..
     
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  7. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    _Paul_

    We have closed this sellers account. Order is cancelled.
     
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