Need your help: Check my payment status

Dear playerup,

I did a transaction(id:0082728961) 19/mar/2020 with your middleman Name Aero.
After transaction is over, Aero, middleman, told me that I will get my money on Monday morning this week. But on Monday payment was not deposited. I notified to Aero that payment is not deposit and he replied that payment was a small delay and will complete by Tuesday.
Until today, payment is not deposited and Aero did not answer to my email.
Would you help me what’s wrong?

 

https://www.playerup.com/account/orders
Track your payment status from here.
@oseong