Been 12 days since my refund request

Discussion in 'Help - Find Support Answers' started by Rayan GB, 3/26/20.

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  1. Rayan GB

    Rayan GB
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    Its been 12 days since I asked for my refund you guys said it needs 1-10 business day max we reached our dead end so? when will I get my money back??
     
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  2. Support

    Support
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    Step 1: Go To Your 3 Way Conversation Ticket
    If in event you need to cancel your order, please go to your 3 Way Conversation Ticket.
    Step 2: Change Order Status To Cancelled
    In the upper right corner, click Change Order Status (Blue Icon) and select Buyer - Cancel Order. If you don't have a 3 way conversation ticket yet, post in your pre middleman order startup ticket that you wish to cancel your order.
    Step 3: Wait For Agent To Approve Cancellation
    Wait for Middleman to process your cancellation. Once your cancellation has been processed, Middleman will post specific details on your cancellation inside your private and 3 way conversation ticket.
    For more information on how to cancel your order.
    https://www.playerup.com/threads/guide-how-to-cancel-a-middleman-order.3146793/
    @Rayan GB
     
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