I never got a refound

Discussion in 'Help - Find Support Answers' started by Tegame99, 3/29/20.

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  1. Tegame99

    Tegame99
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    My Location:
    I bought a PSN account + $ 1.99 insurance through an middleman. The seller canceled the order 30 minutes later because he cannot provide me with the account details. I have also canceled the order and are awaiting a refund from 20/03/20. No response from the middleman.

    Transaction ID: 922194951

    Seller name: CheaperShop

    Buyer name: Tegame99

    My PayPal email is: [email protected]
     
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  2. Support

    Support
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    Step 1: Go To Your 3 Way Conversation Ticket
    If in event you need to cancel your order, please go to your 3 Way Conversation Ticket.
    Step 2: Change Order Status To Cancelled
    In the upper right corner, click Change Order Status (Blue Icon) and select Buyer - Cancel Order. If you don't have a 3 way conversation ticket yet, post in your pre middleman order startup ticket that you wish to cancel your order.
    Step 3: Wait For Agent To Approve Cancellation
    Wait for Middleman to process your cancellation. Once your cancellation has been processed, Middleman will post specific details on your cancellation inside your private and 3 way conversation ticket.
    For more information on how to cancel your order.
    https://www.playerup.com/threads/guide-how-to-cancel-a-middleman-order.3146793/
    @Tegame99
     
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