How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened March 11, 2020 2. Are You The Buyer or Seller I'm the Buyer 3. Total Transaction Value $60 USD 4. Other Parties Username Keanu Beans 5. Method Used To Pay or Receive Payment Privacy.com 6. Other Parties Email Addresses [email protected] 7. Other Parties Payment Email Address [email protected] 8. Other Parties Messenger Username Discord: KeanuBeans#2671 9. Provide All Chat Logs and Additional Information Below its on hold BlazeGod10Yesterday at 5:03 PM you would either need to add a card or bank account if you want it before the 16th KeanuBeansYesterday at 5:03 PM I do have a card [ 5:03 PM ] I think u gotta confirm something BlazeGod10Yesterday at 5:04 PM there is nothing for me to confirm KeanuBeansYesterday at 5:04 PM well [ 5:04 PM ] Im only sending the info when I actually have the money bro [ 5:09 PM ] ok [ 5:09 PM ] I tried saying its delived [ 5:09 PM ] delivered* [ 5:09 PM ] lets see if it can give it sooner [ 5:09 PM ] cuz once I get the money, u get the acc BlazeGod10Yesterday at 5:17 PM "Upload a tracking number or print a shipping label. Then, we'll send an e-mail to your buyer asking them to confirm receipt of the item listed on their transaction details page." [ 5:17 PM ] which you could do but im not accepting it without the account info KeanuBeansYesterday at 5:17 PM well [ 5:17 PM ] im only giving the account after I get the money [ 5:17 PM ] sry bro BlazeGod10Yesterday at 5:18 PM i cant do anything on my end lmao KeanuBeansYesterday at 5:18 PM ok [ 5:18 PM ] guess we just wait the 3 days BlazeGod10Yesterday at 5:18 PM 6 KeanuBeansYesterday at 5:18 PM oh [ 5:18 PM ] love you [ 5:18 PM ] ya well [ 5:18 PM ] see u monday then BlazeGod10Yesterday at 5:23 PM wanna cancel is and try again normal payment? [ 5:24 PM ] @KeanuBeans KeanuBeansYesterday at 5:24 PM uhh [ 5:24 PM ] idk BlazeGod10Yesterday at 5:24 PM im assuming its because goods and services KeanuBeansYesterday at 5:25 PM Ya [ 5:25 PM ] lemme try to refund [ 5:25 PM ] not sure if it will let me BlazeGod10Yesterday at 5:28 PM lemme know KeanuBeansYesterday at 5:29 PM cuz im at 0 [ 5:30 PM ] ay yo [ 5:30 PM ] it worked BlazeGod10Yesterday at 5:30 PM nice [ 5:31 PM ] normal invoice? KeanuBeansYesterday at 5:32 PM invoice ? [ 5:32 PM ] bro isnt that complicated ? BlazeGod10Yesterday at 5:33 PM like a request [ 5:33 PM ] i dont know what it was called KeanuBeansYesterday at 5:33 PM u got my email [ 5:33 PM ] just send it BlazeGod10Yesterday at 5:35 PM its not letting me log in KeanuBeansYesterday at 5:35 PM lol BlazeGod10Yesterday at 5:37 PM [email protected] [ 5:37 PM ] that the email? KeanuBeansYesterday at 5:37 PM yes BlazeGod10Yesterday at 5:38 PM not wanting to work [ 5:39 PM ] any option for you to request a reg payment? KeanuBeansYesterday at 5:39 PM its what I did BlazeGod10Yesterday at 5:40 PM like a non goods and services? KeanuBeansYesterday at 5:40 PM only u can decide that [ 5:40 PM ] its the friends BlazeGod10Yesterday at 5:40 PM you have to send another request [ 5:41 PM ] the other one is not up [ 5:41 PM ] says it was paid already KeanuBeansYesterday at 5:41 PM what BlazeGod10Yesterday at 5:41 PM the original payment one [ 5:41 PM ] you would have to request another 1 KeanuBeansYesterday at 5:42 PM I sent the refund BlazeGod10Yesterday at 5:42 PM no like a new request for me to pay u [ 5:42 PM ] the old one no longer works KeanuBeansYesterday at 5:42 PM ya sure [ 5:44 PM ] sent it [ 5:44 PM ] I think your account is locked BlazeGod10Yesterday at 5:47 PM what country are you in? KeanuBeansYesterday at 5:49 PM portugal BlazeGod10Yesterday at 5:53 PM its asking for a portugal phone #, you got one i should put in? BlazeGod10Yesterday at 6:00 PM [ 6:01 PM ] if you could give me stuff to put there KeanuBeansYesterday at 6:02 PM That's weird [ 6:02 PM ] Idk bro [ 6:02 PM ] Never seen that [ 6:02 PM ] I think you're acc is love you [ 6:03 PM ] Cuz u could just send it as friends and family BlazeGod10Yesterday at 6:03 PM nah its so i could do payment to portugal [ 6:03 PM ] because im in the US KeanuBeansYesterday at 6:03 PM Idk bro [ 6:03 PM ] I'm out atm [ 6:03 PM ] Came to see my friends BlazeGod10Yesterday at 6:12 PM i have an idea KeanuBeansYesterday at 7:53 PM say it BlazeGod10Yesterday at 8:15 PM put it in for a steam wallet for $60 [ 8:15 PM ] its a cc with $60 KeanuBeansYesterday at 8:27 PM ? BlazeGod10Yesterday at 8:28 PM i got a virtual card with $60 on it KeanuBeansYesterday at 8:29 PM Ok [ 8:29 PM ] Gimme tomorrow [ 8:29 PM ] I'm just about to fall asleep BlazeGod10Yesterday at 8:29 PM alright March 11, 2020 KeanuBeansToday at 11:13 AM yo [ 11:13 AM ] u here ? BlazeGod10Today at 12:34 PM Not for about 3 hours [ 12:34 PM ] Still at school KeanuBeansToday at 12:34 PM Same [ 12:34 PM ] Came back to class [ 12:34 PM ] Last class before uni shuts down to prevent Corona virus spreading BlazeGod10Today at 2:03 PM Damn KeanuBeansToday at 3:11 PM Yaaa BlazeGod10Today at 3:17 PM I am home now BlazeGod10Today at 3:38 PM let me know when you get home [ 3:38 PM ] and are available KeanuBeansToday at 5:57 PM yo [ 5:57 PM ] im here BlazeGod10Today at 5:57 PM yo [ 5:57 PM ] Card # 4767718210015683 EXP: 03/26 CSV: 091 [ 5:58 PM ] its got $60 KeanuBeansToday at 5:58 PM ok BlazeGod10Today at 5:58 PM you can plug it into steam for either 50 or 10 or whatever [ 5:58 PM ] in the steam wallet KeanuBeansToday at 5:59 PM ok [ 5:59 PM ] lemme see if it works on spanish amazon BlazeGod10Today at 5:59 PM yeah you should be able to use it on amazon too BlazeGod10Today at 6:11 PM result? KeanuBeansToday at 6:11 PM just realized theres nothing I wanna buy BlazeGod10Today at 6:11 PM lmao [ 6:12 PM ] i'd suggest putting it on either a steam or amazon wallet KeanuBeansToday at 6:12 PM ok [ 6:12 PM ] lemme see [ 6:13 PM ] is it visa or what BlazeGod10Today at 6:13 PM visa [ 6:14 PM ] good sh*t KeanuBeansToday at 6:16 PM also just realized I didnt need love you on steam [ 6:16 PM ] love you [ 6:16 PM ] im retarded BlazeGod10Today at 6:16 PM rip KeanuBeansToday at 6:17 PM if only I could refund it BlazeGod10Today at 6:17 PM unfortunately not KeanuBeansToday at 6:17 PM ya [ 6:17 PM ] I wanted it straight in my account [ 6:17 PM ] well love you [ 6:17 PM ] that sucks BlazeGod10Today at 6:18 PM yeah [ 6:19 PM ] well [ 6:21 PM ] you ready to send it? [ 6:24 PM ] yo? [ 6:24 PM ] @KeanuBeans KeanuBeansToday at 6:24 PM getting it rdy BlazeGod10Today at 6:24 PM alright BlazeGod10Today at 6:49 PM hello [ 6:51 PM ] ? [ 6:53 PM ] You have 10 minutes [ 6:56 PM ] @KeanuBeans KeanuBeansToday at 6:56 PM
[trigger]Guide - How To Resolve Suspensions Automated Response What does it mean when my account has been suspended? Accounts that have been suspended are in violation of one or more of the following rules: Behavior Disruptive Feedback System Abused Multiple Accounts Reported Fraudulent by 2+ Members Spammed Website Repeatedly What does it mean when my account has been banned? Fraudulent Spamming Mass Promoting How do I resolve this issue? Wait for a moderator to review your account which can take time, OR Submit a Support Ticket requesting your suspension removed. Provide us your username and the reason why you believe you were suspended. .[/trigger] [trigger=by]For: Help Re: #4[/trigger]
How can you protect yourself from these type of scams in the future? I strongly recommend in the future to use PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (Buyers Guide) and here is how it works for sellers (Sellers Guide). Is there anything we can do to assist you still with this dispute? Please read this guide (Guide - Combat Fraud Service). All we need is the scammers full name and address and we can assist you further. What can you do next to resolve this issue? Since this is a PayPal transaction, you need to immediately go to PayPal and open a dispute hopefully before the seller moves those funds. In order to do that, go to your paypal receipt, and see the area where it says resolution or dispute payment. Open a dispute and provide them as much proof as possible. Contact PayPal as well and ask them what you need to do to win a dispute. Keep in constant communication with paypal. If you sent the payment by family and friends then unfortunately those funds are lost as you cannot dispute those payments and we strongly advise against sending friends and family payments in the future even if the seller requires it you can easily say no. For more information, please contact PayPal. Can PlayerUp provide compensation for this dispute? Since this is a non middleman transaction and PlayerUp wasn't directly involved with safeguarding your payment and guaranteeing your transaction we will unfortunately not be able to provide any compensation for you on this transaction as you dealt directly with the individual for which you're submitting a complaint against in this ticket. However if you're able to locate his full name and address, we can possibly go after him but there is no guarantee we'll be able to recover any lost funds - Guide - Combat Fraud Service How can I protect myself in the future? We strongly advise that you don't conduct business offsite. This is the #1 way scammers attract buyers and sellers is they lure them offsite and then bait them into anything because they have no consequences for their actions. If you did business on site, then disregard this message as the majority of scams are done offsite. . .
[trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger=by]For: Hulk Re: #7[/trigger]
