I gave account to customer but he does not respond

Discussion in 'Disputes - Resolved Cases' started by Froid, 3/4/20.

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  1. Froid

    Froid
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    Transaction ID: 1130000000773561453 - 3 Way Conversation

    1. Date Dispute Happened
    This sunday
    2. Are You The Buyer or Seller
    Im seller

    3. Total Transaction Value
    $27

    4. Other Parties Username
    Acethekid202

    5. Method Used To Pay or Receive Payment
    Idk I think he used credit card

    6. Other Parties Email Addresses
    I dont know

    7. Other Parties Payment Email Address
    I dont know


    I gave the customer account info but he does not respond I don't think he even saw the message ... What should I do?
    I confirmed the delivery.


    Transaction ID: 1130000000773561453 - 3 Way Conversation
     
  2. Help

    Help
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    If the buyer is satisfied with the item delivered and hasn't already changed the order status in this ticket, then the next step is for the buyer to click on the Change Order Status icon at the top of this ticket and select the "Buyer - Confirms Delivery checkbox. If we don't hear back from the buyer within 72 hours, we will assume the buyer is satisfied with their purchase and proceed with releasing the buyers payment sent to us that is currently held in escrow to the seller.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
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