How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened February 23, 2020 2. Are You The Buyer or Seller I'm the Buyer 3. Total Transaction Value $275 USD (Including 60 day insurance) 4. Other Parties Username SahBabiiFan 5. Method Used To Pay or Receive Payment PlayerUp MM (I used PayPal to pay though) Transaction ID: 922190121 6. Other Parties Email Addresses I don't know, payment was made through middleman 7. Other Parties Payment Email Address I don't know, payment was made through middleman 8. Other Parties Messenger Username His Discord: Blank#8628 9. Provide All Chat Logs and Additional Information Below So on February 7th of 2020, I bought an OG minecraft account from this user on PlayerUp named SahBabiiFan. On the next day after the 7th, I received the account in the 3 way conversation and everything worked fine, I was able to change the email and password of the minecraft account and secure the gmail just fine as well, but then today, I launched my Minecraft and was apparently logged out of the OG minecraft account that I bought from SahBabiiFan. I tried logging back in and it said that I was using the wrong email/password, and when I tried to contact him on Discord about it for help, it wouldn't let me message him and apparently he blocked me on Discord so he basically pretty much scammed me. I also looked in my email today as well and got an email from Mojang saying that the last owner (SahBabiiFan) took the account back from me and got access back to the gmail and everything because I tried logging into the gmail again as well and it says that my password has been changed and the recovery email for the gmail has been changed as well. All of the chat logs will be in the pictures below, and I also paid for insurance on this purchase as well meaning that I should hopefully receive a full refund, but yeah hopefully you guys at PlayerUp can help me with this situation asap because I've just been having a rough month, I mean all my emails and my PayPal and my BTC wallet have been hacked and I lost some money from that and I had to change my password for those things, also I think my PlayerUp might've got hacked as well I'm not sure but I changed my password on this site just to be safe, and hopefully the guy that hacked me isn't anyone that's banned on this site because I don't want to try and get banned because I've just been hacked, and I'm now seeing that I got scammed by this guy named SahBabiiFan so hopefully I just get a full refund soon because I've just been having a rough month and hopefully PlayerUp can make it better.
[trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger=by]For: JoeysShop Re: #1[/trigger]
@Help @Middleman @Jconnors815 @MakishaV2 @Hulk hello?? Any help on this scam report? When will this guy get banned & when will I get my stuff back? I kept sending him friend requests on discord and he never accepted so that means he blocked me on discord & he's probably not going to respond to this scam report and this guy hasn't been on PlayerUp since the 17th of february, but yeah all I want now is a full refund since I lost access to this account, please someone respond to this and thx
We don't provide refunds on insurance claims. It's only a credit to exchange for other items. I'm looking into this now.
Open a ticket with game support and you'll need to ban this account. Show proof you contacted them. Basically to file a claim and warrant that the account was recalled, you have to get the account banned. Simply open a ticket with Mojang and inform them you bought this account and he recalled it.
Meanwhile I need additional time to look into this. These claims aren't instant. You have to be patient here.
@JoeysShop Can I get some information on how you met this guy in the 1st place. How you engaged in initial communications and came to an agreement on the sale of this account?
I was looking through the Minecraft account section https://www.playerup.com/threads/og-minecraft-account-master.4236988/ and I saw this thread that he was selling a minecraft account so I added him on Discord and bought it, but you can close this scam report now @Hulk as he unblocked me on Discord and he said he was sorry for scamming and gave me my money back.
