How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened 08/02/2020 2. Are You The Buyer or Seller I'm the Buyer 3. Total Transaction Value Example: $35 USD 4. Other Parties Username Example: potsatorn 5. Method Used To Pay or Receive Payment Example: PayPal 6. Other Parties Email Addresses Example: N/A 7. Other Parties Payment Email Address Example: [email protected] 8. Other Parties Messenger Username Example: Discord:TuuIsHere#5604 9. Provide All Chat Logs and Additional Information Below He was always offline never got anything through the 3 way ticket he never responded to anything , the only reason i bought it coz i knew middleman would hold the money and wont release it until i confirm but i ran out of patience and i cancelled the order but nothing happened yet all im getting is the middleman bot answering me giving me useless info that i already have done !! this meant to be secure
You should opt to cancelling the order if the seller has not been active for quite some time now. To process a cancellation/refund request... #1 https://www.playerup.com/support-tickets/knowledge-base/how-to-cancel-refund-a-middleman-order.72/ #2 http://www.playerup.com/forms/cashout-your-credits.6/respond (after your money has been refunded to you in the form of Credits) OR (IF YOUR 3-WAY TICKET HASN'T BEEN PUBLISHED YET) #1 Open you Pre Middleman Order Startup Ticket or Transaction's Private Conversation ticket. Write down that you are requesting for a refund and please make sure to provide the same payment details you used when you made your purchase.
If you purchased via credit card that means u will get refund in few days, credit card refunds are not instantly
Hey thanks for responding what i meant is i cancelled the order but the buyer never did anything he didnt accept the cancellation at all as he is offline all the time !! Thanks
Please remain patient, your order cancellation and refund will be processed as soon as possible. @Middleman
Hey , its going to be a month now since i requested to cancel my order ! there isnt any agent that contacted me or anything Thanks