Resolved PlayerUp account lost

Discussion in 'Help - Ask Support Questions' started by ariel75, 1/28/20.

Thread Status:
Not open for further replies.
  1. ariel75

    ariel75
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification

    Offline
    Joined:
    6/15/16
    Posts:
    69
    Likes Received:
    3
    My Location:
    My account is ariel75 and I'm paid by buyer and waiting for my money to be release. No response to the middleman anymore and I logout. When I log in again I cannot log in with my ariel75 account anymore. What's happening now? Stealing small amount of money to people?
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. Help

    Help
    Expand Collapse
    Community Moderator

    Offline
    Joined:
    6/25/19
    Posts:
    28,006
    Likes Received:
    564
    I can still see the account you are telling me here. Are you sure your not inputting your password incorrectly?
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  3. Help

    Help
    Expand Collapse
    Community Moderator

    Offline
    Joined:
    6/25/19
    Posts:
    28,006
    Likes Received:
    564
    Update you Primary Payment Method here...
    https://www.playerup.com/account/payment-details

    List of Payment Methods...
    https://www.playerup.com/support-tickets/knowledge-base/middleman-seller-payment-methods.22/

    https://www.playerup.com/support-tickets/knowledge-base/middleman-how-do-sellers-get-paid.68/
    Payment could take 24-144hrs or more before its sent to the seller's account in a form of MM Balance. Once the MM Balance has been credited to your account, you would need to request a Cashout MM Balance and wait for approximately 1-96hrs.

    We're currently having Sending Limit issues with PayPal which is causing this delay on your payout. This has happened in the past, has been fixed but PayPal has set new sending limits again on our accounts. We're now asking sellers to switch to an alternative payment option as there is no ETA on when this will be fixed.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  4. OP
    OP
    ariel75

    ariel75
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification

    Offline
    Joined:
    6/15/16
    Posts:
    69
    Likes Received:
    3
    My Location:
    N
    Now somebody answering now. But while I'm asking for my payment to the middle man for about a week no body answering. Until I lost my account. I can see my account too but I can't log in anymore so I made this new account to report whats my problem.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  5. OP
    OP
    ariel75

    ariel75
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification

    Offline
    Joined:
    6/15/16
    Posts:
    69
    Likes Received:
    3
    My Location:
    My password is input automatic when I login. But cannot log in anymore.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  6. OP
    OP
    ariel75

    ariel75
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification

    Offline
    Joined:
    6/15/16
    Posts:
    69
    Likes Received:
    3
    My Location:
    I hope you pay me in my last update of payment by GCASH [email protected] I cannot open that account anymore
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  7. Help

    Help
    Expand Collapse
    Community Moderator

    Offline
    Joined:
    6/25/19
    Posts:
    28,006
    Likes Received:
    564
    Let me ask @Admin what happened to your other account first.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  8. Admin

    Admin
    Expand Collapse
    Admin Status (Staff): This account handles all admin general support inquiries

    Offline
    Joined:
    12/1/13
    Posts:
    13,456
    Likes Received:
    1,389
    We rolled back your account to a previous date. Password sent to the email. Don't open multiple accounts. Don't change emails like that.
     
Thread Status:
Not open for further replies.