1. Date Dispute Happened Example: January 24, 2020 2. Are You The Buyer or Seller I'm the seller 3. Total Transaction Value $8 4. Other Members Username @Erick Molina 5. Why Should The Feedback Be Removed First of all, this payment was protected by the Middleman through a 100% secure 3-way transaction and THERE IS NO ROOM FOR SCAMMING. The seller does not even receive a single penny until the full order has been delivered and verified by the Middleman. The buyer can claim a refund from the Middleman anytime and hence these escrow transactions are totally scam-free. All Instagram orders are processed through the same servers and using the same scripts. During the order processing, a few profiles might experience a few followers drop due to some technical issues; or some delivery delays due to the regular Instagram updates. If the order is delayed, we offer the buyer an open-ended option to either wait and continue with the order, or just cancel and claim FULL REFUND. If the buyer chooses to cancel the order, A FULL REFUND is immediately issued by the Middleman. We do not receive the money until the order is completely delivered and we surely do not scam anyone. This is exactly what happened with this transaction. The buyer experienced some drops in the followers' count and slight delays due to the Instagram updates. We gave him an option to either continue with the order or else cancel it. When the buyer opted to cancel, we cancelled the order and he received the FULL REFUND by the Middleman. And several days later, after he received the money, he left false feedback against us claiming that he was scammed. HE ALREADY RECEIVED HIS REFUND AND THERE WAS NO SCAM IN THIS MIDDLEMAN TRANSACTION. Hence, we request the Middleman to have this feedback removed, as this is falsely accusing our business of scamming even after we immediately issued to a full refund upon the buyer’s request. 6. Provide All Chat Logs, Screenshots and Additional Information Below Buyer requesting refund and cancellation and us offering him a choice to proceed or cancel Attempt to contact the buyer after leaving the feedback to resolve this directly with him but with no successful response Buyers false claim
[trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger=by]For: mathewmj1977 Re: #1[/trigger]
