How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened 11/10/19 2. Are You The Buyer or Seller I'm the Buyer 3. Total Transaction Value $46USD 4. Other Parties Username mathewmj1977 5. Method Used To Pay or Receive Payment debit card 6. Other Parties Email Addresses he referred me to his website https://playerup.com 7. Other Parties Payment Email Address https://playerup.com 8. Other Parties Messenger Username mathewmj1977 9. Provide All Chat Logs and Additional Information Below we had tons of conversation on middleman and whatsapp
at first i paid him to provide me 10k followers and failed to deliver the service i paid for. and we agreed that he will refund my money and he is not.
Hello @Middleman The buyer is not scammed I have tried reversing his payment multiple times but the payment would not go through I ask of the buyer if he has other means of payment than what he has provided which is bank transfer and the payment keeps being declined If the buyer accepts paypal or any other means of payment we will reimburse him at once. Kind regards
[trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger=by]For: mathewmj1977 Re: #5[/trigger]
I will buy credits and send them to you. You will be informed over here once the refund has been made.
Please update us on whether or not a refund is given. Thanks for being prompt on responding @mathewmj1977
[trigger]Guide - How To Resolve Suspensions Automated Response What does it mean when my account has been suspended? Accounts that have been suspended are in violation of one or more of the following rules: Behavior Disruptive Feedback System Abused Multiple Accounts Reported Fraudulent by 2+ Members Spammed Website Repeatedly What does it mean when my account has been banned? Fraudulent Spamming Mass Promoting How do I resolve this issue? Wait for a moderator to review your account which can take time, OR Submit a Support Ticket requesting your suspension removed. Provide us your username and the reason why you believe you were suspended. .[/trigger] [trigger=by]For: charles power Re: #10[/trigger]
I will process it here shortly and I will update you on the thread you are welcome @Ryan it is my responsibility as a seller Kind regards
Hello @Ryan @Help @Middleman I am getting an error 404 on the buy credits page when I try to go and purchase credit can you kindly take a look and support on this
Hello everyone Sorry for the delayed response I have faced some technical issues with buying credits I am now ready to send the refund to the buyer @haileab kindly make a customer middleman purchase link worth of $45 and send me it so I can send you the amount in playerUp credits Kind regards
Hello @Ryan Buyer was refunded in playerup credits with the aid of middleman Thank you @Middleman for the help Kindly close the dispute Thanks
i 've got my money back after 2 months of begging, thanks to middle man. you guys are so reliable that i still will buy services from your platform. thank you again.
