Refund Issue

Discussion in 'Help - Ask Support Questions' started by CleverOreo, 1/16/20.

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  1. CleverOreo

    CleverOreo
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    My Location:
    I made a mistake in purchasing an account yesterday and I've done all the steps that the Middleman told me to do and I still haven't gotten my order cancelled or a refund. How long does this process take? I'm worried!
     
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  2. Help

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    To process a cancellation/refund request...
    #1 https://www.playerup.com/support-tickets/knowledge-base/how-to-cancel-refund-a-middleman-order.72/
    #2 http://www.playerup.com/forms/cashout-your-credits.6/respond (after your money has been refunded to you in the form of Credits)

    OR (if your 3-way ticket has yet to be published)
    #1 Please make sure to provide the same payment details you used when you made your purchase when asking for a refund in your Pre Middleman Order Startup ticket or the actual Private Conversation for your transaction.
     
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  3. Help

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    If you meant to buy a different account then you can just inform @Middleman about it by providing them the URL link of the account that you really want to purchase.
     
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