Account banned after purchase

Discussion in 'Disputes - Resolved Cases' started by Boss_Strafez, 1/9/20.

Thread Status:
Not open for further replies.
  1. OP
    OP
    Boss_Strafez

    Boss_Strafez
    Expand Collapse
    Unverified Member

    1   0   0

    Offline
    Joined:
    8/1/18
    Posts:
    95
    Likes Received:
    3
    I did not share the account with anyone else. Most likely your friend you got the account from tried to take it back and got it locked.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. mcbluesky

    mcbluesky
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Platinum Status: This user has successfully completed 125+ middleman transactions

    329   0   0

    Offline
    Joined:
    7/24/15
    Posts:
    1,014
    Likes Received:
    19
    I can't say what happened to the game when you use it. But I'm sure someone used your Gmail in the Supercell code, when you link your account to the new Gmail, only you can sign in and your speech is unreasonable. So you tried to get that person out of the game and ignored my warnings and also sent the message to the supercell
    @Middleman please see images. This person told me someone was on the account. He also later publicly said that "he was hacked" and also knows that he only had access to the game after connecting to the new Gmail. So now it's pretending to be something else and it not normally

    [​IMG]
    [​IMG]
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  3. OP
    OP
    Boss_Strafez

    Boss_Strafez
    Expand Collapse
    Unverified Member

    1   0   0

    Offline
    Joined:
    8/1/18
    Posts:
    95
    Likes Received:
    3
    Yea someone logged into it that I don’t know. I didn’t share the account or anything only possible person was he original owner which ended up getting it locked
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  4. OP
    OP
    Boss_Strafez

    Boss_Strafez
    Expand Collapse
    Unverified Member

    1   0   0

    Offline
    Joined:
    8/1/18
    Posts:
    95
    Likes Received:
    3
    I am done arguing we can let @Middleman decide what happens
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  5. mcbluesky

    mcbluesky
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Platinum Status: This user has successfully completed 125+ middleman transactions

    329   0   0

    Offline
    Joined:
    7/24/15
    Posts:
    1,014
    Likes Received:
    19
    Once i connected the game to the your Gmail, you can only use it. Even the original owner will no longer have access to it. That is why the price of 'not SC linked 'accounts is higher . You didn't take good care of the game and Gmail and now you want to try your luck at refunds. But I will never accept this because it is a mistake on your part and please do not involve other people in your mistake
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  6. Ryan

    Ryan
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Gold Status: This user has successfully completed 50+ middleman transactions

    93   0   0

    Offline
    Joined:
    1/22/18
    Posts:
    8,343
    Likes Received:
    522
    You are liable for the accounts you sell. Simply saying, "I am not the original owner and I can't help you" doesn't fly.

    Get in contact with the original owner who has these details so they can unlock the account.

    Now I will say the buyer is liable for some of this as he seems to have not listened to your instructions and got the account locked. But that doesn't mean he had someone else log into it.

    Please let us know if you can assist him in getting it unlocked before we come to a decision.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  7. mcbluesky

    mcbluesky
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Platinum Status: This user has successfully completed 125+ middleman transactions

    329   0   0

    Offline
    Joined:
    7/24/15
    Posts:
    1,014
    Likes Received:
    19
    I know this. But buyers should never call Supercell and pretend that they own it. Supercell simply recognizes this and bans it if it provides inaccurate information. I had previously warned this user not to contact them. But again he went on. What can I do while the account is banned? If this were the case for me, I probably would have started a new account. But I never make a mistake because I did everything right
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  8. Ryan

    Ryan
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Gold Status: This user has successfully completed 50+ middleman transactions

    93   0   0

    Offline
    Joined:
    1/22/18
    Posts:
    8,343
    Likes Received:
    522
    Of course not. You're not fully at fault for this but you should be helping him get the account back.

    Can you get the original owner to give the info?
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  9. mcbluesky

    mcbluesky
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Platinum Status: This user has successfully completed 125+ middleman transactions

    329   0   0

    Offline
    Joined:
    7/24/15
    Posts:
    1,014
    Likes Received:
    19
    If I had the right information I would have given it to the buyer without any problems. And it's not hard at all. I don't want buyers to have a problem. Even after sending her a message to supercell and locking her account, I tried to get her information like "build dates and connected devices" from mainstream Gmail, and told her that I wasn't sure. Because this was the only opportunity he tried
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  10. mcbluesky

    mcbluesky
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Platinum Status: This user has successfully completed 125+ middleman transactions

    329   0   0

    Offline
    Joined:
    7/24/15
    Posts:
    1,014
    Likes Received:
    19
    the buyer contact to supercell for every account. While i connect the account to him Gmail, why he should contact again via supercell?

    IMG_20200110_001026.jpg 1.jpg 2.jpg Screenshot_2020-01-10-00-13-41-681_com.android.chrome.jpg
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  11. OP
    OP
    Boss_Strafez

    Boss_Strafez
    Expand Collapse
    Unverified Member

    1   0   0

    Offline
    Joined:
    8/1/18
    Posts:
    95
    Likes Received:
    3
    I want middle man to come finalize this if he decides in the sellers favor I’ll let PayPal decide
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  12. OP
    OP
    Boss_Strafez

    Boss_Strafez
    Expand Collapse
    Unverified Member

    1   0   0

    Offline
    Joined:
    8/1/18
    Posts:
    95
    Likes Received:
    3
    When I tried to get the other account unbanned it got my main banned so I asked them to unban it and they unbanned my main and kept the th 13 I bought banned he is making up lies and trying to spin off course to make it better in his favor
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  13. OP
    OP
    Boss_Strafez

    Boss_Strafez
    Expand Collapse
    Unverified Member

    1   0   0

    Offline
    Joined:
    8/1/18
    Posts:
    95
    Likes Received:
    3
    Again I will just go to PayPal if it doesn’t work here this is complete bull love you
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  14. OP
    OP
    Boss_Strafez

    Boss_Strafez
    Expand Collapse
    Unverified Member

    1   0   0

    Offline
    Joined:
    8/1/18
    Posts:
    95
    Likes Received:
    3
    Also he connected his phone to the account using the gmail and code he told me to give. So he was probably the one logging on the account and got it locked.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  15. mcbluesky

    mcbluesky
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Platinum Status: This user has successfully completed 125+ middleman transactions

    329   0   0

    Offline
    Joined:
    7/24/15
    Posts:
    1,014
    Likes Received:
    19
    I've sold over +200 accounts without a problem, then plugged the game into Gmail Buyer, wiped everything off my phone and never use it. And if not, other buyers would complain to me. When I connected the game to your Gmail and deleted it, you only had access to it. So you just accidentally shared it with others and contacted Supersell to get that person out of the game, and you didn't pay attention to my warnings and now you want to pretend it's a seller problem. You even said that someone was hacking your phone. So your talk is anomalous, so PayPal and no one else can make up for your mistake

    [​IMG]
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  16. OP
    OP
    Boss_Strafez

    Boss_Strafez
    Expand Collapse
    Unverified Member

    1   0   0

    Offline
    Joined:
    8/1/18
    Posts:
    95
    Likes Received:
    3
    I didn’t share it with others and I didn’t msg supercell until the account was locked @Middleman make your decision
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  17. OP
    OP
    Boss_Strafez

    Boss_Strafez
    Expand Collapse
    Unverified Member

    1   0   0

    Offline
    Joined:
    8/1/18
    Posts:
    95
    Likes Received:
    3
    I followed his instructions and I didn’t msg supercell then the next morning the account was locked and supercell wanted the list of info that @mcbluesky gave me and it didn’t work and got the account banned
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  18. OP
    OP
    Boss_Strafez

    Boss_Strafez
    Expand Collapse
    Unverified Member

    1   0   0

    Offline
    Joined:
    8/1/18
    Posts:
    95
    Likes Received:
    3
    Suppercell said “we have seen suspicious activity on this account” meaning someone from another country logged in and the only one that it could have been was mcbluesky cause he’s the only one that had the account other than me.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  19. OP
    OP
    Boss_Strafez

    Boss_Strafez
    Expand Collapse
    Unverified Member

    1   0   0

    Offline
    Joined:
    8/1/18
    Posts:
    95
    Likes Received:
    3
    Here is a link to a screenshot of someone connecting

     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  20. OP
    OP
    Boss_Strafez

    Boss_Strafez
    Expand Collapse
    Unverified Member

    1   0   0

    Offline
    Joined:
    8/1/18
    Posts:
    95
    Likes Received:
    3
    • This user is inactive. Hasn't logged into their account in over 60 days.
Thread Status:
Not open for further replies.