Account banned after purchase

Discussion in 'Disputes - Resolved Cases' started by Boss_Strafez, 1/9/20.

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  1. Boss_Strafez

    Boss_Strafez
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    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    January 8, 2020

    2. Are You The Buyer or Seller
    I'm the Buyer

    3. Total Transaction Value
    163usd before handling 167.89 after

    4. Other Parties Username
    Mcbluesky

    5. Method Used To Pay or Receive Payment
    PayPal

    6. Other Parties Email Addresses
    I used middleman so I don't know

    7. Other Parties Payment Email Address
    I used middleman so I don't know

    8. Other Parties Messenger Username
    Mcbluesky

    9. Provide All Chat Logs and Additional Information Below
    The account I purchased was banned a few days after the purchase and I opened a PayPal dispute for it but I have not yet escalated it to PayPal. Here are two screenshots of the lock and then the ban that happened a few hours later.
    https://cdn.discordapp.com/attachments/655909446479773696/664717524092583936/image1.png
    https://cdn.discordapp.com/attachments/655909446479773696/664717522238439427/image0.jpg
    The account he gave me is basically unusable now and I want a refund. If I am denied on here I will escalate my case to Paypal to let them handle it.
     
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  2. Help

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    Was this a Middleman Transaction? If so then you should cancel the PayPal dispute since your money is with @Middleman
     
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  4. mcbluesky

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    Hello middleman and moderators
    I deliver a " not Supercell linked " account and i save the account on buyer Gmail direct, you know after change Gmail nobody can't access account and only buyer can use. But the person share account via him friend or he hacked. Anyway he contact me and tell someone login on account . He know share account via any person , then he try logout someone of account and send message to Supercell . I warned him many times but he did again and then account locked. I tell him don't contact to Supercell for change Gmail. @Middleman you know supercell not accept buy and sell account and he not owner account for change Gmail. So after deliver wrong information . He banned... So i never not deliver new account and i not accept refund for him Because I had warned him many times

    3 way Conversation link :
    https://www.playerup.com/conversati...tion-id-922186117-3-way-conversation.1362424/

    PLEASE SEE All Screenshots

    Thanks

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  5. OP
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    Boss_Strafez

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    it was a middle man transaction from a week ago
    also i didnt send a msg until my account was locked as you can see in this screenshot i sent him
     
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  6. OP
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    Boss_Strafez

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  7. OP
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    Boss_Strafez

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    in the screenshot in that msg it says
    Hello and welcome to supercell support
    then i say
    someone has stollen my account what is the unlock code
    I just woke up to seeing this
     
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  8. OP
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    Boss_Strafez

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    the "welcome to supercell support" indicates that i did not send a msg to supercell prior to being locked
     
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  9. OP
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    Boss_Strafez

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    i listened to all his instructions and didnt send a msg when he said not to and the morning i woke up it was banned
     
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    Boss_Strafez

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    i will not cancel the paypal dispute until this is setteled on here
     
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  11. OP
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    Boss_Strafez

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  12. OP
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    Boss_Strafez

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    first it was locked
     
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  13. OP
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    Boss_Strafez

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  14. OP
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    Boss_Strafez

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    then i was banned after doing what he said to try to unlock it
     
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  15. mcbluesky

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    @Middleman As you can see in the photo, he repeatedly tried to change Gmail with Supersel if he was not the original account holder. He knew he had made a big mistake and shared the account with others. supercell locked the account when the player told them my account had been stolen (which is what this person did ). And I warned him many times, "He's not the original owner and it's very likely to be banned," but he kept on working without informing me.


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  16. PlayerUp

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    [trigger]Guide - How To Report A Dispute

    Automated Response

    If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced.

    .[/trigger]
    [trigger=by]For: mcbluesky Re: #15[/trigger]
     
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  17. OP
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    Boss_Strafez

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    If you look at the time stamps I start msging them after the account was locked and I asked @mcbluesky what to do and I followed the steps with his help that supercell gave me
     
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  18. OP
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    Boss_Strafez

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    The original msg saying my account was locked was at 6:04 then at 12:43 they gave me the steps then I asked mcbluesky to give me the info to fill out the steps and it was incorrect leading the the account being banned
     
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  19. mcbluesky

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    @Boss_Strafez I told you before that you should not call SuperSell and the account may be banned. Because we were not the original owner. Even after you made a mistake and got locked, you said I was going to fix it and I tried to help you and tell you the connected devices from main Gmail. But I had said before that it was banned. However, if you're hacking or sharing your game with others, it's only your mistake. I also connected the game directly to your Gmail and you should have taken care of it. Don't try to blame others for your mistakes

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  20. OP
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    Boss_Strafez

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    And I listened and didnt
     
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    Boss_Strafez

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    Then the account was locked the next morning
     
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