I ordered an account on Thursday and it says orders are completed within 48 hours but its been way over that and I've never received my 3 way conversation ticket. I really would like to move forward but at this point I'm starting to want my money back.
You can go to your 3-way conversation ticket and at the top you'll see a "Change order status" click it and choose "Cancel Order". If the seller doesn't reply within 3 Days, the order will be automatically cancelled and your money will be returned back.
In case you haven't yet, you have to activate your order and finish your verification first. To do so please follow the instructions inside your transaction's private conversation ticket. If you already activated your order then just wait for middleman to start the order it takes 1-72 hours. Follow this guide for information. https://www.playerup.com/support-tickets/knowledge-base/middleman-buyers-guide.19/