Resolved Buyer Left a negative feedback due to lack of patience

Discussion in 'Feedback - Open A Claim' started by mathewmj1977, 8/19/19.

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  1. mathewmj1977

    mathewmj1977
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    Verified Status: This user has completed basic background and ID verification Ruby Status: This user has successfully completed 1200+ middleman transactions

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    How to Report a Feedback Dispute
    Please fill out all 6 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    Example: July 31, 2013

    2. Are You The Buyer or Seller
    Example: I'm the Seller

    3. Total Transaction Value
    Example: $$8.99 USD

    4. Other Members Username
    @Conor moore
    5. Why Should The Feedback Be Removed
    The buyer purchased a Minecraft account from us, and that day we had over a hundred requests and orders so we kindly asked the buyer's patience as we process his order and the buyer agreed at first but did not act as he confirmed so he kept on messaging us, we are 24/7 online and we do inform this to all our buyers but this does not mean we are always operating and we do handle the message on a queue system with priority to older messages first we cannot prioritize any request on another and we always seek the confirmation for the buyers patience nor did we ever ignore any request. The buyer was totally aware of the situation explained to him and finally his order got delivered and he also confirmed delivery but still he never removed the unfair review he has given us we will leave a screenshot below for your convenience and we urgently ask of you to remove the feedback.

    Best regards
    6. Provide All Chat Logs, Screenshots and Additional Information Below

    https://playerup.com/32.png
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. OP
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    mathewmj1977

    mathewmj1977
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    How come this is marked as resolved???

    @Middleman
     
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  3. OP
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    mathewmj1977

    mathewmj1977
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    Verified Status: This user has completed basic background and ID verification Ruby Status: This user has successfully completed 1200+ middleman transactions

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    @Hulk any update here this is not resolved
     
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