BUYER CANCELED ORDER

Discussion in 'Help - Ask Support Questions' started by sc0pe, 8/3/19.

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  1. sc0pe

    sc0pe
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    Verified Status: This user has completed basic background and ID verification Silver Status: This user has successfully completed 15+ middleman transactions

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    Best regards,
    Buyer who purchased product from me canceled his order and took account(digital good)please help me
     
    #1 sc0pe, 8/3/19
    Middleman likes this.
  2. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Automated Response​

    How do I cancel my order?
    If in event you need to cancel this transaction, please do the following:

    1). Go to your 3 Way Conversation Ticket
    2). In the upper right corner, click Change Order Status (Blue Icon) and select Buyer - Cancel Order
    3). Wait for an agent to process your cancellation

    For more information, please go here.
     
    #2 Middleman, 8/3/19
  3. Middleman

    Middleman
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    Reclaim the item if possible. If not, then wait for MM to inspect the. Screenshot and upload proof of delivery to your 3 way ticket.
     
    #3 Middleman, 8/5/19
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