Charged for a purchase 4 days ago and still haven t received msgs or update so I would like a refund

Discussion in 'Help - Ask Support Questions' started by shp6, 7/31/19.

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  1. shp6

    shp6
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    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    July, 27 2019

    2. Are You The Buyer or Seller
    I'm the Buyer

    3. Total Transaction Value
    15.45

    4. Other Parties Username
    Middleman
    (Ram Sendang was the seller, but he's not to blame)

    5. Method Used To Pay or Receive Payment
    Debit Card

    6. Other Parties Email Addresses
    N/A

    7. Other Parties Payment Email Address
    N/A

    8. Other Parties Messenger Username
    Middleman

    9. Provide All Chat Logs and Additional Information Below
    I was told multiple times to activate the order (which I did multiple times), yet nobody has actually started the order like they were supposed to. At this point it's been over 4 days since the purchase and I haven't received any updates and no new conversations have been started. At this point I'm looking to have the transaction canceled and my purchase refunded. Transaction Id: 1130000000452528981. I've attempted to contact the Middleman account multiple times, but they are yet to actually reply. I thought that I would attempt to get help here before going to my bank and disputing the purchase there.
     
    #1 shp6, 7/31/19
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. OP
    OP
    shp6

    shp6
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    My Location:
    Transaction ID number is: 1130000000452528981
     
    #2 shp6, 7/31/19
    • This user is inactive. Hasn't logged into their account in over 60 days.
  3. SkippeRR

    SkippeRR
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    Trusted Status: This user is a trusted member Gold Status: This user has successfully completed 50+ middleman transactions Moderator Status (Non Employee): This account handles basic community support inquiries

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    Hello @shp6

    You're order is being verified, credit card orders take much longer to get verified unlike other payment methods. this to make sure all transactions are legit and secured.

    For now make sure to check your account daily and provide the requested docs for verification.

    @Middleman will update you soon regarding your order status.
     
    #3 SkippeRR, 7/31/19
  4. Help

    Help
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    Moved the thread to Middleman Support Section. Please be patient as Middleman is backed up with other orders. They will process your order as soon as they can.
     
    #4 Help, 7/31/19
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