1. Hey. I made an offer for an account to a seller. The accepted the offer. I payed the amount through paypal. Unlike previous times however, as soon as I payed the money, the screen went white. 12 hours later I also still do not have a message from you guys where I can activate my order (usually I got this message within a few minutes of payment). Transaction ID: 9NV18500DF147102W 2. Also, I used 'Buy Now' on another account a few days ago. I payed the money, the 3 way conversation was made and the seller simply has never logged in and posted any details. Transaction ID: 62248551465382156 Obviously I would like a refund for the second issue. For the first one, the seller could find a new buyer at any time, etc. If the account is still for sale when support makes it to this ticket, I am happy for them to manually make the 3 way ticket. If not, i want a refund for the first issue aswell. I don't really want to use paypal chargeback as I'm sure the site could sort this out, but if i don't get a reply in 48 hours I am forced to do so. Thank you.
Automated Response playup Buyers: I just paid. How do I start my order?HideExpand If you have purchased an item through PlayerUp Middleman Services "Buy Now" option, then after the payment has been processed you'll need to fill out this form in order for your order to startup. If you have already completed this form, then your order will start shortly. Sellers: How do I receive payment after completing my order inside the 3 way conversation ticket?HideExpand Please read this step by step guide Sellers: Can I receive an update on my payment status?HideExpand Please note that we DO NOT respond to duplicate tickets regarding your payment status in order to ensure everything is organized into 1 private conversation ticket so we won't reply to this ticket if you're requesting an update. If you have questions regarding your payment status, please post inside your private conversation ticket and remain patient so we can reply back. Meanwhile, you can track your payment status here. Sellers: How can I track my payment status?HideExpand Click Here Sellers: Where can I view my payment history and logs?HideExpand Once your payment has been sent, your private conversation ticket/3 way conversation ticket will show as completed and you can view a transaction log here for your records. If you're unable to view your transfers, simply select All Actions, select Transfer, and then press GO to pull up all your past transfers. Sellers: What if my order hasn't been activated and I have questions?HideExpand If your private and 3 way conversation ticket hasn't been activated, than an agent will update this ticket shortly. .
