How to Report a Dispute 1. Date Dispute Happened 7/6/19 2. Are You The Buyer or Seller I'm the Buyer 3. Total Transaction Value $257 USD 4. Other Parties Username KennY420 5. Method Used To Pay or Receive Payment Example: PayPal info: I have made a purchase which was paid from my paypal and later on canceled by the seller due to issues with the account he was selling. after that i have requested a refund to be sent to paypal but it was sent with lesser than what i paid and i got it as credit instead. i have messeged MM support, Help , anyone who can help but no one replied. its been almost 20 days and no help. i made a request to cashout the credit as well but still no response, i've tried to use the amount still can't. can someone help me please
@Hwedi Did you try cashing out: https://www.playerup.com/forms/cashout-your-credits.6/respond ? How much was missing? If you already paid through paypal, Then perhaps you paid a fee for sending it via family and friends, which playerup wouldn't refund You could try getting your ticket expedited? http://www.playerup.com/conversations/add?to=Middleman&title=Super Urgent - Delayed Transaction
@torrent25 I tried to cash it out the credit but i didn't even get a response or got my refund. i paid 257 when buying and i was refunded 249 and i will probably lose more when i get my refund
@Hwedi $8 Yeah that's sounds like the PayPal fee, unfortunately plauerup can't refund that. Try the link I posted above and see if the middleman can expidite your ticket for credit withdrawl
Okay lets rollback this transaction here and clean this up: Going to cancel this - https://www.playerup.com/conversations/use-playerup-credits.1127640/ Going to cancel this - https://www.playerup.com/conversations/withdraw-playerup-credits.1119827/ I clicked refund here and this should now automatically refund back to your PayPal - https://www.playerup.com/conversati...on-id-922163465-private-conversation.1094892/ This is now resolved.
