I bought an account from someone and I changed the information of the account, such as the email and password, etc. I came back a few days ago and when I tried to log in it told me that I couldn't. I checked my email and someone changed the email so I can't log in to my account anymore. I have tried to contact Rockstar Support but they keep telling me that I have no confirmation of it being MY account so I would like either a new account or a refund.
Automated Response Thank you for submitting a support ticket with the middleman automated support department. Please note that this support doesn't handle middleman/playerup purchases/orders/payments as you'll need to follow the directions below to reach a middleman agent. Your ticket won't be redirected so please make sure to follow the directions below: Middleman Support - "Active" Orders Please note that this support is for non-middleman related issues only. For all middleman support questions, please use your Private or 3 Way Conversation Ticket already opened. If you don't have a Private or 3 Way Conversation Ticket opened, please click here to contact middleman support directly. Please also note middleman support is currently experiencing some delays on their responses so we ask that you remain as patient as possible. Middleman Support - Non "Active" Orders If you don't have a Private or 3 Way Conversation Ticket opened, please click here to contact middleman support directly or click here to post a help ticket. In order to reduce spam, we ask that you don't open multiple tickets over the same transaction as this could cause additional delays on your order. If you have a ticket already opened, please use that ticket and respond back to that ticket for an update. If you need an urgent update from middleman support and they're not responding, simply open a new ticket here and request for an urgent update. Delays can occur but rest assured middleman support will address your ticket as soon as they can.
