Instant service

Discussion in 'Help - Find Support Answers' started by cashel, 7/10/19.

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  1. cashel

    cashel
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    Is there a instant service? and also may i ask if the support email of playerup is [email protected]?
     
    #1 cashel, 7/10/19
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Do you use K,I,K, Skype, or another messenger service?
    No. All middleman transactions are done through PlayerUp.com for security reasons. Anyone who attempts to contact you through a 3rd party messenger claiming they are us is fraudulent.

    When should I release my account information to the buyer?
    Never release your account information unless (@Middleman) contacts you through the PlayerUp Conversation Ticket System. We will never contact you through e-mail, K,I,K, skype, or any 3rd party service. All middleman transactions are done through PlayerUp.com for security reasons.

    For more information, please visit this link: Middleman: Sellers Guide | PlayerUp - Video Game Accounts Marketplace. Player 2 Player Secure Platform.
     
    #2 Middleman, 7/10/19
  3. OP
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    cashel

    cashel
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    So there is no such instant service for buy, and middleman ONLY will contact seller through insite system, am i correct?
     
    #3 cashel, 7/10/19
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  4. Middleman

    Middleman
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    We would never e-mail you ever so yes sounds like somebody is sending you some type of email spoofing scam email?
     
    #4 Middleman, 7/10/19
  5. OP
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    cashel

    cashel
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    My Location:
    a buyer and i use the middleman service, i created a list, then i receive a email from [email protected] and this is the content:
    Dear Member,

    Greetings from PlayerUp!

    Thank you for using PlayerUp’s middleman service, we would like to make sure you have the full pleasure using our service.
    For reference, please provide this Transaction ID to your representative, ( ID : 98718001 )

    Please contact the assigned broker at :
    [email protected]

    NOTE : Do NOT share this email with anyone, staff members will never approach you asking for the live sessions link.

    Thank you!

    Kind Regards,


    PU Support.



    so i contact this email,but i dont feel right, i asked the him why arent we using the ticket system, then the feedback was buy uses instant service,then here i am
     
    #5 cashel, 7/10/19
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