Resolved - PlayerUp Middleman Protected Transaction

Discussion in 'Disputes - Resolved Cases' started by doug lilley, 6/25/19.

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  1. doug lilley

    doug lilley
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    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    Example: January 1, 2013

    2. Are You The Buyer or Seller
    Example: I'm the Buyer

    3. Total Transaction Value
    Example: $100 USD

    4. Other Parties Username
    Example: Site Username

    5. Method Used To Pay or Receive Payment
    Example: PayPal

    6. Other Parties Email Addresses
    Example: [email protected]

    7. Other Parties Payment Email Address
    Example: [email protected]

    8. Other Parties Messenger Username
    Example: bobskik

    9. Provide All Chat Logs and Additional Information Below
     
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  2. samsaha86

    samsaha86
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    Premium Status: This user has a Premier Sellers Account Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Expert Status: This user is an established expert in the gaming industry ImLegit Status: This user has shown that they're a legitimate merchant Secure Status: This user has shown he is a secure merchant Trusted Status: This user is a trusted member Veteran Status: This user is a veteran experienced member Sapphire Status: This user has successfully completed 300+ middleman transactions Moderator Status (Non Employee): This account handles basic community support inquiries

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    Provide more details.
     
  3. OP
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    doug lilley

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    1,25/06/2019 2.Buyer 3.$80 4.VolumeReload 5.Visa [email protected] 7.- 8.VolumeReload
     
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  4. OP
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    doug lilley

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    these are the steps of what happened..
    Pressed BuyNow
    Paid with Visa Transaction to PlayerUp
    Seller Contacted me on here
    Seller gave me email and password for epic games
    Seller had 2fa on account
    Seller would not release email access password for account as he stated in post
    Checked account and it was missing the skins he said it had
    Seller demanded payment then said he would give email access
    I said I had paid , and clearly was trying to scam me
    Seller changed password which logged me out
    Seller then reposted item for sale, with the false infomation of account and is trying again to scam someone
    Contacted PlayerUp to try get scam taken down and start refund process
     
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  5. PlayerUp

    PlayerUp
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    [trigger]Guide - How To Report A Dispute

    Automated Response

    If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced.

    .[/trigger]


    [trigger=by]For: doug lilley Re: #4[/trigger]
     
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  6. Hulk

    Hulk
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    General Support Moderator
    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

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    What is your order number for this middleman transaction?
     
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    doug lilley

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    Transaction ID: 1130000000406068878 is that the order number mate?
     
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  8. samsaha86

    samsaha86
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    Premium Status: This user has a Premier Sellers Account Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Expert Status: This user is an established expert in the gaming industry ImLegit Status: This user has shown that they're a legitimate merchant Secure Status: This user has shown he is a secure merchant Trusted Status: This user is a trusted member Veteran Status: This user is a veteran experienced member Sapphire Status: This user has successfully completed 300+ middleman transactions Moderator Status (Non Employee): This account handles basic community support inquiries

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    Yes.
     
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    doug lilley

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    okay thanks. What is the next step?
     
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  10. OP
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    doug lilley

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    Has it always said resolved? what was the solution mate?
     
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  11. Hulk

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    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

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    Is this resolved yet?
     
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    doug lilley

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    yes , playerup gave full refund in store credit , which I was able to buy another good account off this site :)
     
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