Resolved Cannot manage my account

Discussion in 'Help - Ask Support Questions' started by ranch0420, 6/22/19.

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  1. ranch0420

    ranch0420
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    I signed up on Playerup with Google, using my Google account, and cannot access anything involving managing my account, editing preferred payment information, email, or passwords. I've requested a password from the site, hoping that will resolve the issue, but I have not received an email to my Google account's Gmail address. I don't want to get locked out, especially while I'm in the middle of a trade, please help!
     
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  2. PlayerUp

    PlayerUp
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    Bot Status (Automated): Handles automated general support inquiries

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    Automated Response

    Thank you for submitting a support ticket with the general support (non middleman support) department.

    Please note that this support doesn't handle middleman/playerup purchases/orders/payments as you'll need to contact the middleman department directly here regarding this. Your ticket won't be redirected so please make sure to open a new ticket with the correct department.

    Assuming this is a general support inquiry, an agent will assist you shortly. Meanwhile while waiting, you can also get help or find your answer here:

    Regular Support
    For all non-middleman help related questions, please follow these instructions:
    1). View the Guides Section for all commonly asked questions
    2). View our Knowledge Base for all other commonly asked questions
    3). If these sections above don't answer your question, please submit a Help Ticket here.
    4). You can contact an agent or moderator directly using the chat system.

    Disputes
    If you believe someone has possibly scammed/frauded you, please Open A Dispute Form (takes 2 minutes). Filing a report will then provide us the necessary information to take action against the individual and assist you at resolving the dispute.



















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  3. OP
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    ranch0420

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    [​IMG]

    This is the error I receive when clicking pretty much anything, I can't create threads or manage my account, I also don't know if your automated services has an email to send a password to, so it's probably stuck in limbo. My Google account's gmail is [email protected]
     
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