How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened June 16th. 2. Are You The Buyer or Seller I'm the Buyer. 3. Total Transaction Value $200 USD (Paid offsite + tax is $215) 4. Other Parties Username Thomas Carones. https://www.playerup.com/members/thomas-carones.497813/ 5. Method Used To Pay or Receive Payment Steam Wallet Card (SWC) --> I used Paypal to get 2 SWCs. 6. Other Parties Email Addresses [email protected] (Don't know if this the real email or not) 7. Other Parties Payment Email Address Paid offsite by SWCs. 8. Other Parties Messenger Username Thomas Carones. 9. Provide All Chat Logs and Additional Information Below I bought this listing Selling - High End - |NA-YURA| - High End 1.9K AP | KFM | + 1.9K GS DOUBLE PVE MAIN + 9 ALTS | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. from this guy, he said he only accept SWC at the moment, I saw he has 2 positive feedbacks so I give it a try. After giving him the codes, he did give me the account, but when I tried to login, it asked for IP verification, I emailed him immediately, and got no responses, after asking him to check his email, I gave him a call, he blocked me after that. I have to used total of 4 Discord accounts to ask for the account. He said he saw no codes, which is a lie, because whenever you login in Ncsoft account with a new computer, they always ask for IP verification and send the code to the email (<5 minutes). I told him to change his email to my email, he said give him a minute, never replied, 12 hours later, I emailed and called him one more time, he blocked me also. Used 4rd discord account to tell him I want the account, blocked. He marked the thread that I bought from him and created a new one. (Same thread). Please ban this scammer so other people wont fall for it. He posted the same thing on other websites too. Below are the conversations with this scammer: Scam - Google Drive
[trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger=by]For: Longla90 Re: #1[/trigger]
@Thomas Carones is now suspended and will be banned permanently. The feedback you saw are from his own multiple accounts.
[trigger]Guide - How To Resolve Suspensions Automated Response What does it mean when my account has been suspended? Accounts that have been suspended are in violation of one or more of the following rules: Behavior Disruptive Feedback System Abused Multiple Accounts Reported Fraudulent by 2+ Members Spammed Website Repeatedly What does it mean when my account has been banned? Fraudulent Spamming Mass Promoting How do I resolve this issue? Wait for a moderator to review your account which can take time, OR Submit a Support Ticket requesting your suspension removed. Provide us your username and the reason why you believe you were suspended. .[/trigger] [trigger=by]For: samsaha86 Re: #2[/trigger]
Thank you!! He blocked all of my Discord accounts, and I think he used the gift cards already. Which I can not return even if they are unused. I can not contact him, and he never reply.
Ban him permanently, so other people wont fall for it. I also warned other people on the other websites too. He also asked the person that called him a scammer: "do you have any proof that I scammed other people?" Well, right here, and I am the victim. and I have pictures of the conversations
[trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger=by]For: Longla90 Re: #6[/trigger]
Just a Notification toyou all: he scamms on multiple webistes: playerup, playerup, PlayerUp.com etc. i report him many times on PlayerUp.com that no one falls for his fake accounts. im a high repped reseller on playerup and PlayerUp.com and report him every time.
How can you protect yourself from these type of scams in the future? I strongly recommend in the future to use PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (Buyers Guide) and here is how it works for sellers (Sellers Guide). Is there anything we can do to assist you still with this dispute? Please read this guide (Guide - Combat Fraud Service). All we need is the scammers full name and address and we can assist you further. What can you do next to resolve this issue? Since this is a PayPal transaction, you need to immediately go to PayPal and open a dispute hopefully before the seller moves those funds. In order to do that, go to your paypal receipt, and see the area where it says resolution or dispute payment. Open a dispute and provide them as much proof as possible. Contact PayPal as well and ask them what you need to do to win a dispute. Keep in constant communication with paypal. If you sent the payment by family and friends then unfortunately those funds are lost as you cannot dispute those payments and we strongly advise against sending friends and family payments in the future even if the seller requires it you can easily say no. For more information, please contact PayPal. Can PlayerUp provide compensation for this dispute? Since this is a non middleman transaction and PlayerUp wasn't directly involved with safeguarding your payment and guaranteeing your transaction we will unfortunately not be able to provide any compensation for you on this transaction as you dealt directly with the individual for which you're submitting a complaint against in this ticket. However if you're able to locate his full name and address, we can possibly go after him but there is no guarantee we'll be able to recover any lost funds - Guide - Combat Fraud Service How can I protect myself in the future? We strongly advise that you don't conduct business offsite. This is the #1 way scammers attract buyers and sellers is they lure them offsite and then bait them into anything because they have no consequences for their actions. If you did business on site, then disregard this message as the majority of scams are done offsite. . .
[trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger=by]For: Hulk Re: #8[/trigger]
