How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happene June 6, 2019 2. Are You The Buyer or Seller I'm the Buyer 3. Total Transaction Value $250 USD 4. Other Parties Username carl1b3z0n 5. Method Used To Pay or Receive Payment Skrill 6. Other Parties Email Addresses [email protected] 7. Other Parties Payment Email Address Unknown 8. Other Parties Messenger Username 9. Provide All Chat Logs and Additional Information Below After paying for the account, I contacted him using the email he provided to ask some questions. I noticed that he was last activate a month ago and wanted to make sure he'll fufill the order. I sent an email telling him that I just bought his account and he tells me that he doesn't want to work with the middleman. He told me to send the money through paypal instead. "wow man, I do not work with forum middleman, but I propose a safe deal through the protection that PayPal provides to the buyer (goods and services) is safe for both parties" Request to have the purchase refunded back to my card.
@carl1b3z0n Has been suspended until they respond and resolve this dispute. How can you protect yourself from these type of scams in the future? I strongly recommend in the future to use PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (Buyers Guide) and here is how it works for sellers (Sellers Guide). Is there anything we can do to assist you still with this dispute? Please read this guide (Guide - Combat Fraud Service). All we need is the scammers full name and address and we can assist you further. What can you do next to resolve this issue? Since this is a PayPal transaction, you need to immediately go to PayPal and open a dispute hopefully before the seller moves those funds. In order to do that, go to your paypal receipt, and see the area where it says resolution or dispute payment. Open a dispute and provide them as much proof as possible. Contact PayPal as well and ask them what you need to do to win a dispute. Keep in constant communication with paypal. If you sent the payment by family and friends then unfortunately those funds are lost as you cannot dispute those payments and we strongly advise against sending friends and family payments in the future even if the seller requires it you can easily say no. For more information, please contact PayPal. Can PlayerUp provide compensation for this dispute? Since this is a non middleman transaction and PlayerUp wasn't directly involved with safeguarding your payment and guaranteeing your transaction we will unfortunately not be able to provide any compensation for you on this transaction as you dealt directly with the individual for which you're submitting a complaint against in this ticket. However if you're able to locate his full name and address, we can possibly go after him but there is no guarantee we'll be able to recover any lost funds - Guide - Combat Fraud Service How can I protect myself in the future? We strongly advise that you don't conduct business offsite. This is the #1 way scammers attract buyers and sellers is they lure them offsite and then bait them into anything because they have no consequences for their actions. If you did business on site, then disregard this message as the majority of scams are done offsite. . .
[trigger]Guide - How To Resolve Suspensions Automated Response What does it mean when my account has been suspended? Accounts that have been suspended are in violation of one or more of the following rules: Behavior Disruptive Feedback System Abused Multiple Accounts Reported Fraudulent by 2+ Members Spammed Website Repeatedly What does it mean when my account has been banned? Fraudulent Spamming Mass Promoting How do I resolve this issue? Wait for a moderator to review your account which can take time, OR Submit a Support Ticket requesting your suspension removed. Provide us your username and the reason why you believe you were suspended. .[/trigger] [trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger=by]For: Hulk Re: #2[/trigger]
Okay spoke to @Middleman here Shortly after you posted this, @Middleman credited you $250 credits for the lost order. You then purchased a $235 account which was pending and I requested they expedite that so that's activated now. The seller has been banned and justice has been served. The only thing outstanding is what do we do with the remaining $15 credits?
