Resolved Verifying my order: 1500 transaction

Discussion in 'Help - Ask Support Questions' started by Rayban75, 6/8/19.

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  1. Rayban75

    Rayban75
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    Verified Status: This user has completed basic background and ID verification

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    Hello,
    Transaction ID: 1130000000390191011

    I made a purchase for a significant t amount of money: $1500.
    I was requested a lot of documents, including my credit card information in a bot message from the middleman.
    I said that I would never provide my credit card information and the middleman clarified that I don’t have to.


    1- is this normal to request credit card information (pictures front and back)?
    2- both buyer and seller are waiting for the middleman, how long is the process going to take?

    As mentioned, this is a $1500 transaction and I have to make sure that I’m not being scammed.


    Looking forward to reading from you,
    Regards,


     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Hello,

    We have received your middleman support ticket.

    After our brief investigation, this issue appears to be RESOLVED already.

    If you have additional questions or need additional assistance, please open a brand new middleman support help ticket by clicking this link: https://www.playerup.com/accounts/middleman/create-thread

    Thank you!
     
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