Resolved Money was taken from my bank account to buy an account i didn t buy

Discussion in 'Help - Ask Support Questions' started by The COOL guy, 6/11/19.

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  1. The COOL guy

    The COOL guy
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    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    May 29th

    2. Are You The Buyer or Seller
    I'm the Buyer

    3. Total Transaction Value
    $155.52 USD

    4. Other Parties Username


    5. Method Used To Pay or Receive Payment
    PayPal

    6. Other Parties Email Addresses


    7. Other Parties Payment Email Address


    8. Other Parties Messenger Username


    9. Provide All Chat Logs and Additional Information Below
    I bought an account that turned out to be a scam playerup refunded it but then a new expense showed up that was the same amount for no account 155.52 USD was taken from my account on may 29th 2019 i gave them plenty of time to refund it but no refund has been given i would like a refund this doesn't have to get ugly if you guys can just give a simple quick refund of my money and i never got an account for the money i paid so i should't have to return anything
     
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  2. PlayerUp

    PlayerUp
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    Automated Helper Bot
    Bot Status (Automated): Handles automated general support inquiries

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    [trigger]Guide - How To Report A Dispute

    Automated Response

    If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced.

    .[/trigger]
    [trigger=by]For: The COOL guy Re: #1[/trigger]
     
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  3. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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  4. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    After a 2nd inspection, you're claim is valid. It is indeed a billing error and we have refunded this payment.

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