Resolved Credits used but 3-way ticket not created

Discussion in 'Help - Ask Support Questions' started by FrozPanda, 6/5/19.

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  1. FrozPanda

    FrozPanda
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    #1 FrozPanda, 6/5/19
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Hello,

    We received your middleman support ticket. Please note we are EXTREMELY backed up on replies right now. This is now a PENDING ticket and an agent will respond to and resolve this issue shortly. Please accept our apologies for the lack of communication/delays on our replies here.

    Meanwhile if this issue has already been RESOLVED, we would kindly ask if you could update this ticket stating it has been so we can process these backed up tickets quickly.

    Thank you!
     
    #2 Middleman, 6/6/19
  3. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Hello,

    We have received your middleman support ticket.

    After our brief investigation, this issue appears to be RESOLVED already.

    If you have additional questions or need additional assistance, please open a brand new middleman support help ticket by clicking this link: https://www.playerup.com/accounts/middleman/create-thread

    Thank you!
     
    #3 Middleman, 6/12/19
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