How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened May 23, 2019 2. Are You The Buyer or Seller I'm the Seller 3. Total Transaction Value Example: $651 USD 4. Other Parties Username hydro_99 5. Method Used To Pay or Receive Payment He ask for paypal but I refuse and use Middleman Here : Transaction ID: 922158144 6. Other Parties Email Addresses [email protected] 7. Other Parties Payment Email Address Via Middleman 8. Other Parties Messenger Username His WhatsApp : +1 (347) 593-6249 9. Provide All Chat Logs and Additional Information Below Chat Log (via WhatsApp) : ImgBBB - Upload Image — Free Image Hosting Chat log in : Middleman Order - Transaction ID: 922158144 - 3 Way Conversation : https://www.playerup.com/conversati...tion-id-922158144-3-way-conversation.1029090/ Summary : I have been selling game account for 3 more years in different site, all with 100% positive feedback and now I'm selling here for several month already, - 23 May 2019 my own game account sold here (Game is "Yu-Gi-Oh Duel Links" from konami) ($651), FYI this game is only linked to konami id and email, and can change from inside the game (moved to new konami ID) this is weakness of these game, unlike Clash Of Clans and Clash Royale, so whenever I sell these game, I always recorder everything incase BUYER EXPLOITED just like these time, Middleman can check how many time I sell these "Yu-Gi-Oh Duel Links" game here, from range price $60-$300 before, and no one complained / report that account recalled or something. - These guy (hydro_99) contact me via WhatsApp and ask me to lower the price (from $650-$500) and want to pay by paypal, but I refuse because these one is my original account (not buy from my friend), and after some time he asked some stuff regarding account, and asked to link to his mail first so login notification goes to his mail (I already suspect these) but I keep going, then after 3 ways conversation up, as usual I submit the account and with cautions I recorder the process as usual Link video : Transaction ID: 922158144.mp4 - Google Drive After 30 minutes he said that the login didn't work (Lol, I clearly recorded and showed the login and the process login till process submit to the thread), I know he already login and moved the data to new konami ID, I see status on game (find Duelist ID from my other account and it see Online) I know he exploited these, but I said Okay problably its ur mistakes unintentionally. Because I already sell many account of these "Yu-Gi-Oh Duel Links" I know of every details security exploit may occure so after submit info I haven't "clear data" of application, so when buyer said the login didn't work (of course didnt believe that because I recorded it as in the video) so I said I'll re-generate again (make new login) so buyer can login, then submit again Here record of second submit login (use new login, but for same account) : Transaction ID: 922158144 Part 2 Login.mp4 - Google Drive And after that he said he want to cancel the transactions because of he afraid I might take the account back in the future Thats unreasonable because : 1. I'm a verified seller who already sell many games and many account of "Yu-Gi-Oh Duel Links" so longterm business and Integrity is always our priority 2. Besides, every after buyer confirm delivery, I always clear data apps/switch account so I can't login to the account that already sold (Always recorded too) 3. I always give lifetime guaranteed for it, but buyer said he won't login or change account and want to cancel/refund, its the way buyer exploited seller and these game, there is no guaranteed of that, especially from his first doing is CLEARLY WANT TO EXPLOIT AND MAKE A DRAMA THAT HE CAN'T LOGIN, AFTER I SHOWED HIM RECORD OF MY PROCESS, AND RE-SUBMIT, HE SAID HE CAN LOGIN BUT WANT TO CANCEL INSTEAD, HOW FUNNY Thank You Middleman and Staff, makesure investigate these ASAP, I believe in you guys, also sorry for my bad english Warm Regards,
https://www.playerup.com/conversati...tion-id-922158144-3-way-conversation.1029090/ We have frozen this order pending an investigation.
Thank you, Btw I don't know if these thread visible to everyone so yesterday I ask sir @Rolan to help me close temporary. Please remove these thread (make it visible to only me and middleman or buyer) because video record contained login info* But I already removed the link and update a new one in 3 ways conversation as @Ronald suggestion, Thank you again