Resolved Stolen account

Hi.

I requested to you a stolen account. I bought an account from seller BadWolf. After one month he stole my account through changing The password to email which Was linked to The Marvel Strike Force. Transaction ID 921962780.

The moderator changed The order status to cancel order and opened an investigation . But thats it... from this moment nothing happened. I lost my account and lost my Money. Below are The information from your site. You wrote that all transaction are protected. Is this true? Why cant you help me? How Long O Have to wait? I want my Money back from this thief.

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15). Verified Sellers. We verify the seller ensuring the buyer purchases from a secure and trustworthy merchant
16). Filter Fraud. We filter out all high risk sellers ensuring you receive maximum security with your purchase
17). Enforce Agreements. We will enforce all seller agreements if a violation happens after the transaction has been completed
18). Guaranteed Transactions. All products are partially guaranteed after the transaction has been completed. Optional insurance packages fully guarantee you after the transaction
19). Partial Account Recall Protection. All account transactions are partially guaranteed after the transaction has been completed. If an account you purchased has been recalled and we're unable to resolve the case with the seller, you will receive a full or partial credit back to your account

Best regards.
Marcin Surdel